INTAKE COORDINATOR | Medicaid Fraud Division

Attention applicants:  Do not apply for this position via the MassCareers website.  Your application will not be received. 

To apply, follow the link below to the Attorney General’s Office direct application page.

www.mass.gov/ago/employment.

INTAKE COORDINATOR

HEALTH CARE & FAIR COMPETITION BUREAU

MEDICAID FRAUD DIVISION

Attorney General Andrea Joy Campbell is looking for a highly motivated individual to serve as the Intake Coordinator of the Medicaid Fraud Division (MFD), part of the Office of the Attorney General’s Health Care & Fair Competition Bureau.

MFD is committed to identifying and prosecuting fraud against the state’s $20 billion Medicaid program and investigating allegations of fraud against the state Medicaid program and allegations of abuse, neglect, and misappropriation of funds occurring in long-term care facilities and from Medicaid members in health care settings. MFD has both criminal and civil enforcement authority and works in partnership with both federal and state law enforcement agencies.

Primary Duties: 

·         Oversee MFD’s process to receive and review constituent complaints originating from e-complaints, telephone calls, walk-ins from members of the public, and partner agencies.

·         Conduct initial investigation of complaints, including data analysis, witness interviews, and open-source research.

·         Entering data into a computerized case management system.

·         Delegating and assigning complaints for review to a team to ensure efficient workflow.

·         Make referrals to appropriate government agencies or community organizations.

·         Communicate clearly with members of the public regarding the filing, processing, and assignment of complaint information.

·         Provide investigative and litigation support to attorneys and investigators.

Position Type:  Full-Time/Exempt.  Our current hybrid model includes some remote workdays for most positions.

Salary: $59,513 

To apply for this position:  Please visit the Employment and Recruitment Portal of the Attorney General’s Office at BambooHR and apply directly.  Applications submitted via MassCareers website are not received. 

You will be asked to submit a cover letter and resume when applying for this position.  The application deadline is May 26, 2026, at 5:00 PM (ET) .

Qualified individuals with disabilities are encouraged to apply.  We will gladly assist applicants in need of an accommodation.  For assistance, contact the Human Resources Division at (617) 963-2932.

Do not select MassCareers “apply online” option to apply for this position. Appli