Administrative Assistant 1

Posting number: N-2026-54221

Department: Department of Transportation

Division: TR Mtr Vhcls

Job classification: Administrative Assistant 1

Posting type: NCS External

Categories: Administration, Transportation

Summary

Become an Administrative Assistant 1 with the Department of Transportation and play a key part in keeping the Online Programs Section running at a high standard. This position gives you the chance to work with data, reports, and procedures that help improve customer service and program quality. You will support coworkers and partners by providing clear information and dependable work. Build a role that strengthens statewide services.

Examples of duties

This position focuses on providing administrative, analytical, and customer service support for the Online Programs Section while ensuring high standards of accuracy and professionalism. As an Administrative Assistant 1, you will perform the following duties:

• Customer Support: Provide courteous assistance to Business Partners through telephone and email
• Data Tracking: Develop, manage, and analyze reports that monitor image aging, reconstructed work, and error trends
• Issue Resolution: Identify problems, research causes, and recommend or take action to correct issues
• Program Assistance: Support program managers by maintaining workflow conditions and giving helpful feedback
• Record Review: Interpret complex motor vehicle records and coordinate solutions with processing areas
• Report Preparation: Organize and type correspondence and reports by established due dates

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You will not have the option to telework in this position. 
• Salary: In some cases, the starting salary may be non-negotiable. 
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Such training as may have been gained through graduation from a four year college or university or any equivalent combination of experience and training.

Additional Requirements:

• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. 
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.  
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the