Technical Writer Lead - Loyalty Products (Hybrid) - Las Vegas, NV

Department: Training & Documentation

Employment Type: Full Time

Location: Las Vegas, Nevada - FinTech Innovation Center

Description

We’re looking for a Technical Writer Lead to oversee documentation efforts for our loyalty products, including software documentation, user guides, release notes, and API documentation. In this role, you'll manage project assignments, support and mentor a team of writers, and serve as the primary point of contact for documentation needs. About 5-10% of your time will be dedicated to career coaching and mentorship, helping your team grow while ensuring high-quality, user-friendly documentation. 

**Must reside in Las Vegas to be considered**

What Will You Be Doing?

• Oversee and approve all product documentation deliverables.
• Develop and maintain documentation processes, style guides, and content standards.
• Assign and manage team projects, ensuring timely delivery and quality.
• Write, edit, and review technical documentation, including procedures and compliance guidelines.
• Collaborate with internal teams to gather data and create training materials.
• Plan and estimate documentation timelines for new product features.
• Translate complex technical information into clear, actionable workflows.
• Ensure documentation follows version control and publishing standards.
• Evaluate industry best practices and recommend new technologies.
• Lead and mentor the writing team, handling hiring, training, and performance management.

Skills, Knowledge and Expertise:

• Previous leadership experience.
• Strong background in technical documentation and communications.
• Solution-focused mindset with the ability to coach and empower teams through challenges.
• Preferred degree in Technical Communications.
• Skilled in multitasking and shifting focus as needed.
• 5+ years of experience writing and editing documentation for both technical and non-technical audiences; industry experience preferred.
• Advanced knowledge of structuring documents to meet requirements and desired outcomes.
• Ability to gather, distill, and organize complex information into clear, concise documentation for multiple audiences.
• Demonstrated excellence in writing, organization, attention to detail, communication, and customer service.
• Proven ability to write documentation at an 8th-grade reading level for clarity and accessibility.

Why Us?

🚀 Be part of a dynamic, fast-growing company that champions innovation, excellence in the gaming industry.
💰 Unlock your potential with a competitive salary and career growth opportunities.
🎯 Top-Tier Benefits: We’ve got you covered with Medical, Dental, and Vision insurance, a 401(k) with company match, life insurance, parental leave, adoption assistance, and even pet insurance!
💪 Prioritize work-life balance with Discretionary Time Off (DTO), ensuring you stay refreshed, productive, and free from burnout.
🌎 Enjoy flexibility with hybrid work.
🎰 Thrive in the exciting gaming industry, where every day brings new challenges and opportunities!

If you're ready to lead, innovate, and drive compliance success at Everi, apply today—let’s shape the future together! 🚀♠️🎲

Elevate your career in an environment recognized as a Top Workplace, not just once but multiple times! Everi proudly bagged 10 prestigious Top Workplaces awards in 2021, 2022, and 2023, including national and regional accolades. Be part of a company that's dedicated to fostering a solid culture and receiving resounding positive feedback from its employees. Join us at Everi, where your growth and well-being matter just as much as your professional journey.
The compensation for this role considers a wide range of factors, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential for the location at which the position may ultimately be filled. At Everi, it is not typical for all individuals to be hired at or near the end of the range; compensation decisions depend on each case’s facts and circumstances. A reasonable estimate of the current range is is $74k - $97k salaried. 
Everi is an Equal Opportunity Employer. All qualified applicants and employees will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, se