TOLL SENIOR BUSINESS ANALYST - 55014051

Requisition No: 863806 

Agency: Department of Transportation

Working Title: TOLL SENIOR BUSINESS ANALYST - 55014051

 Pay Plan: SES

Position Number: 55014051 

Salary:  $70,000.06 

Posting Closing Date: 10/30/2025 

Total Compensation Estimator Tool

STATE OF FLORIDA DEPARTMENT OF TRANSPORTATION

JOB POSTING DESCRIPTION

857 / Tolls Data Center

PENDING CLASSIFICATION UPDATE

 OPEN COMPETITIVE

SELECTED EXEMPT SERVICE

FULL-TIME

 

CONTACT PERSON: Alenda Baugh-Samuels

CONTACT PHONE NUMBER: 407-264-3559

CONTACT EMAIL ADDRESS: alenda.baugh-samuels@dot.state.fl.us

ANTICIPATED BI-WEEKLY SALARY: $ 2,692.31

 

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

Our Mission

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state’s economic competitiveness, prioritizes Florida’s environment and natural resources, and preserves the quality of life and connectedness of the state’s communities.

 

Our Vision

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

 

The Work You Will Do:

Toll Senior Business Analyst/ Office of Toll Operations/Tolls Data Center

 

This position supports Toll Operations by identifying and addressing reporting needs across business units at operational, tactical, and strategic levels. It involves guiding teams on best practices in data reporting and analytics, including the use of AI and machine learning, and leading the planning and implementation of reporting projects to meet stakeholder requirements.

 

The Difference You Will Make:

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication. 

 

How You Will Grow:

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development.  Through our agency’s learning management system, you have access to hundreds of computer-based training and instructor-led courses. 

 

Where You Will Work:

Office of Toll Operations

7941 Glades Rd.

Boca Raton, FL 33434

 

Anticipated Annual Salary:

$70,000.06

 

Your Specific Responsibilities:

Works with the different business units within Toll Operations to identify reporting needs at different business units within Toll Operations to collaborate on identifying reporting needs at operational, tactical, and strategic levels across various departments.  Provides guidance to the different business units as to best practices, lessons learned, and opportunities to leverage advanced reporting and analytics capabilities, including machine learning and AI. Plans, develops, and implements reporting projects that fulfill business unit stakeholder reporting needs.

 

Works with the Business Intelligence technical team to structure and develop the appropriate implementation plan for the development of reports and dashboards for all areas of Toll Operations, including but not limited to the SunPass Program, Customer Service Operations, image review, transponder fulfillment, roadside systems, back-office, and transaction processing. Works with subject matter experts, technical teams, and tolls leadership to identify key performance indicators (