Chief Consultant for Data-Related Projects and Operations Planning

<p>The Operations &amp; Performance Development team (O&amp;PD) works closely with management to support the large and complex Personal &amp; Business Customer Services (P&amp;BC Services) organisation, comprising over a thousand staff across the Nordics and Lithuania. We handle a variety of organisational and business performance management tasks, ranging from executive reporting to data analytics and financial optimisation.</p> <p>You will have the exciting opportunity to form this new role. You will have an interesting mix of project management on data-related needs in P&amp;BC Services, explore new ways to optimise and elevate business insights through hands-on data analysis, and work within the operations management agenda through, e.g., owning, establishing, leading, and facilitating operations forecasting in the unit.</p> <p>The O&amp;PD team is a newly established team, currently consisting of four employees, three in Copenhagen, Denmark, and one in Helsinki, Finland, and three currently in the hiring process.</p> <p>Depending on your experience and knowledge, we may offer you different seniority of the role. </p> <p>Please note that we are processing applications on a continuous basis, so we encourage you to apply as soon as possible.</p> <p><strong>You will:</strong></p> <ul> <li>Take the lead on data-related projects within P&amp;BC Services from start to finish, collaborating closely with our team’s data analyst</li> <li>Establish data-related initiatives by internal customer request and on your own initiative based on your insights of business needs</li> <li>Explore data opportunities with hands-on analysis and critical thinking</li> <li>Represent P&amp;BC Services on data and insights needs in strategic projects, such as a new end-to-end case handling tool, ensuring that the unit’s needs are considered while contributing to forming design solutions</li> <li>Take over a newly started project aiming to establish and professionalise operations forecasting as a process and tool, which, after established, will become an ongoing part of your role along with ownership of the framework across P&amp;BC Services</li> <li>Gradually expand your responsibilities into operations planning, e.g., workforce strategy and capacity planning</li> <li>Manage an overview of data-related initiatives</li> </ul> <p><strong>About you:</strong></p> <ul> <li>3+ years of previous experience in project management</li> <li>High level of self-drive, proficient in problem solving and navigating in the unknown</li> <li>Interest and capability to explore opportunities within data through hands-on analysis and the ability to identify patterns for optimisation</li> <li>Previous experience in operations management or working with operations data is considered a bonus</li> <li>Good stakeholder management experience, as you will collaborate with a wide range of stakeholders and senior leaders across the bank</li> <li>Advanced English language skills</li> </ul> <p><strong>We offer:</strong></p> <p><strong>This position can be located in Denmark, Finland and Lithuania. If the position is located in Lithuania, the salary range will be</strong> from 3440 EUR to 5160 EUR gross (based on your competencies relevant for the job).</p> <p>Additionally, each Danske Bank employee receives employee benefits package (benefits are only valid for Lithuania the same as the salary ranges) which includes:</p> <ul> <li><strong>Growth opportunities:</strong> professional &amp; supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.</li> <li><strong>Health &amp; Well-being:</strong> a diverse, inclusive, work &amp; life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.</li> <li><strong>Hybrid working conditions:</strong> home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.</li> <li><strong>Additional days of leave: </strong>for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.</li> <li><strong>Monetary compensation package: </strong>accidents &amp; critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.</li> </ul> <p><strong>See all the benefits </strong><a href="https://job.danskebank.lt/all-the-advantages/" target="_blank"><strong><u>HERE</u></strong></a><strong>.</strong></p> <p>Your title in job contract will be Consultant - Development, Chief.</p> <p>If you're interested in this role and joining my team, feel free to contact me - <a href="https://www.linkedin.com/in/miro-palmroos/" target="_blank">Miro Palmroos</a> via LinkedIn, and I will answer your questions!</p> <p>#