Senior Manager, Human Resources Business Partner
West Pharmaceutical ServicesAbout the role
This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week.
At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?
There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.
We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.
Job Summary
The Senior Manager, Human Resources Business Partner is a strategic and execution-focused business partner who, in close collaboration with key stakeholders and HR leadership, is responsible for the development of a people strategy that helps client groups deliver sustainable results. Through a deep background in HR generalist practices, solid understanding of global workforce regulations, and expertise in talent management, this role helps ensure that the HR strategy and processes are implemented effectively to drive strong results.
Essential Duties and Responsibilities
- Partner with the appropriate executive global business leaders to provide strategic direction and tactical support in delivering HR solutions on talent and organizational imperatives.
- Build an understanding of clients’ challenges and their human capital needs to be able to actively contribute to the development of the business strategy.
- Provide leadership and guidance in the acquisition, development and retention of talent, working closely with the appropriate HR CoE teams such as Talent Acquisition, Compensation and Learning and Development.
- Manage, address and resolve complex employee relations concerns, including conducting thorough and objective investigations.
- Lead talent assessment and succession planning discussions to ensure a strong and ready bench.
- Advise and guide on performance management and improvement, development planning and compensation planning.
- Apply judgment to data insights, analytics and trends to support business decisions that drive organizational effectiveness.
- Inspire, coach, motivate and evaluate team members to enable their capabilities and accomplish priorities.
- Continually monitor the pulse of employees and develop programs that build motivation, engagement and retention. Analyze and report on the effectiveness of these strategies and programs.
- Take a leadership role in creating a respectful and inclusive work environment while role-modeling West’s values.
- Develop, implement, interpret and monitor HR policies, procedures and programs for effectiveness and continuous improvement.
- Serve as a change champion, helping disseminate/interpret necessary communication, information and updates to client groups.
- Lead or contribute to HR projects that are aligned with business needs and organizational objectives.
- Keep current on laws/regulations and external trends, developments or activities that could impact talent, organizational effectiveness, culture and leadership development.
- Conform with and abide by all regulations, policies, work procedures, instruction, and all safety rules.
- Perform other duties as assigned based on business needs.
Education
- Bachelor's Degree in Human Resources, business or related field or equivalent experience required
- Master's Degree or MBA preferred
Work Experience
- 10+ years of professional experience
- 5+ years in HR within a global, highly-matrixed or high-change environment of relevant, progressive work experience
Preferred Knowledge, Skills and Abilities
- Experience in Pharmaceutical, Medical Device or Manufacturing industries preferred.
- High level of interpersonal skills, organizational skills and analytical skills.
- Demonstrated ability to influence without direct authority.
- Work autonomously in a virtual enviro
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