Retail Sales Associate

Description

COMPANY OVERVIEW

Since 1970, Great Floors has grown into a thriving organization with retail, commercial, and builder showrooms positioned across the Pacific Northwest. Great Floors is a subsidiary of Artisan Design Group. Artisan Design Group, or ADG, is a leading supply chain partner to homebuilders throughout the United States. Over 3,000 ADG employees operate out of 135 facilities in 25 states, providing a full range of design, procurement, and installation services, along with products from top manufacturers of flooring, cabinets, and countertops. Formed in 2016 by merging two industry leaders, ADG then acquired over 20 additional companies, each a leader in the geography it serves. We are the premier interior finishing organization in the United States. Our expansive trajectory has been rapid, and we continue to experience explosive growth thanks to our dedication to high-quality work.

COMPENSATION RANGE

Pay Range: $40,000.00 - $45,000.00 annually + Commissions

JOB SUMMARY

Great Floors is seeking a motivated and results-oriented Retail Sales Associate to support our Spokane Valley, Washington location.  In this role, you will focus on identifying new business opportunities, building client relationships, and contributing to revenue growth while upholding our company's high standards of service and quality. 

• To listen to the customer, identify a solution for their flooring needs, consummate a sale and take payment for that sale per established credit policy.  
• To facilitate all communications, logistics and other transactional items on an order, regardless of type or size, to ensure total customer satisfaction.  
• To grow retail business via relationship development and follow-up.  
• To prospect for business opportunities: referrals, Real Estate Agents, owner builders, remodelers, insurance and restoration, leads and past Customers, etc. 
• Meet or exceed company’s established sales goals for your location.
• Develop an understanding of the company, accounting and credit policy, and job management
• Support and leverage company’s strengths in product offerings, policies and procedures 

EDUCATION, EXPERIENCE & QUALIFICATIONS  

Required Qualifications

• Proven sales performer.
• Competitive, self-motivated, and highly accountable. 
• Comfortable owning the full cycle: prospect ? bid ? close ? execute ? retain 
• Motivated by growth and opportunity — not maintenance
• Ability to present and articulate points clearly and effectively. 
• Highly organized and able to manage multiple projects and priorities.
• Must consistently meet tight deadlines.
• Excellent basic math skills.
• Work well in a team environment.
• Ability to build strong working relationships with colleagues and clients.
• Punctual and reliable attendance.
• Computer literate and proficient in MS Office – Excel, Outlook, Word.

Preferred Qualifications

• Experience in the flooring and/or construction industry is a plus but not required. We are willing to train motivated candidates who demonstrate reliability and a strong work ethic.

CORE COMPETENCIES 

• Build and maintain professional working relationships
• Communicate clearly and effectively
• Demonstrate accountability and ownership
• Exercise sound judgment and decision-making
• Identify and resolve operational challenges proactively

Requirements

PHYSICAL DEMANDS

The physical demands described below are representative of those required to successfully perform the essential functions of this position.

• Lift and Carry: Ability to lift and carry materials, samples, and promotional items weighing up to 50 pounds.
• Visual Acuity: Must have the ability to distinguish colors, patterns, and details in product samples for effective communication with clients and stakeholders.
• Manual Dexterity: Proficiency in using standard office equipment, including computers and presentation tools, as well as handling samples and marketing materials.
• Standing and Walking: Extended periods of standing or walking during client meetings and on the retail sales floor.
• Communication: Clear verbal communication skills are essential for discussions and negotiations with clients.
• Driving: Must possess a valid driver's license and auto insurance for occasional local travel.
• Adaptability: Ability to adjust to various environments, whether in office spaces, workshops, showrooms, or outdoor construction sites.

WORK ENVIRONMENT

The work environment characteristics described be