General Manager

KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success.

People. Passion. Performance. It is these three success factors that make KSB the company it is today.

At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.

Position Summary

The General Manager is responsible for the overall management, performance, and development of a vertically integrated manufacturing and service business of approximately 100 employees and annual sales volume of approximately $25M. This role leads the turnaround and future growth of the company across sales, engineering, foundry, machining, assembly, testing, and service, while driving profitability, operational excellence, and customer satisfaction within a global operating environment.

Key Responsibilities

Business Leadership & Strategy

• Lead the overall performance, management, and development of the company.
• Develop and execute the business strategy to drive profitable growth, expand share in core and adjacent markets, and support product innovation.
• Drive strategic initiatives that ensure sustainable profitability for the company while supporting the Reverse Engineering Center of Excellence for KSB America North.
• Align business priorities with broader business unit, group, and enterprise objectives.

Operational & Financial Leadership

• Full P&L accountability for the business and deliver strong financial results through disciplined, results-oriented leadership.
• Lead and inspire cross-functional teams to achieve operational excellence through lean management, accountability, and continuous improvement.
• Oversee business planning and monthly rolling forecasts across all facilities, using financial and operational data to guide decisions and measure progress against objectives.
• Ensure full compliance with applicable laws, corporate guidelines, and internal procedures.

Culture, Talent & Organizational Effectiveness

• Foster a culture of innovation, collaboration, and continuous improvement across the business.
• Build a high-performance organization that promotes engagement, accountability, empowerment, and strong cross-functional teamwork.
• Develop, coach, and retain talent through visible leadership, performance management, succession focus, and continuous feedback.
• Lead change effectively and influence across functions and levels to align teams around business priorities.
• Champion diversity, equity, and inclusion across all levels of the organization.

Customer & Market Leadership

• Drive a customer-focused culture that supports responsiveness, service quality, and long-term customer relationships.
• Apply strong commercial judgment, negotiation skills, and market awareness to strengthen business performance and customer satisfaction.
• Maintain familiarity with heavy industrial markets, including chemicals, petrochemicals, and energy.
• Represent the company internally and externally with professionalism and authenticity.

Industry & Technical Understanding

• Apply strong technical and operational understanding of pumps, rotating equipment, repairs. Also manufacturing processes in a foundry and machining environment.

Qualifications

Required Qualifications

• Bachelor’s degree in Engineering, Business Administration, or a related field, or equivalent experience.
• Minimum of 10 years of progressive leadership experience in industrial product manufacturing and service business operations.
• Proven experience leading cross-functional leaders and teams in a complex operating environment.
• Strong strategic thinking, business acumen, and financial lead