Job Description Summary

The Sr. Staff Quality Engineer - BD Excellence & Program Mgt Leader reports to the Director Quality Continuous Improvement Medication Delivery Solutions (MDS). She/he contributes to the development of strategy and tactics required to achieve plant/business unit/function objectives in the MDS (Medication Delivery Solutions) business unit. The role has a responsibility for providing BD Excellence CI and Program Management leadership, and support through use of project management, CI best practices and KAIZEN. Through outstanding communication; effective problem solving, critical thinking and active management of ambiguous situations; the role ensures meeting all business and customer expectations. Success is measured in terms of the ability to execute and implement projects/programs, frequency, and scale of resolving organizational issues, as well as business process effectiveness and implementing improvements. Through stakeholder engagement the Senior Staff Engineer Quality - BD Excellence Continuous Improvement and Program Management Leader achieves measurable results supporting BD’s KDGs (key business drivers) and local MDS business objectives.

Job Description

We are the makers of possible 

 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

RESPONSIBILITIES

• Facilitate or lead KAIZEN events in quality, manufacturing, commercial, R&D etc.
• Lead sophisticated multi-functional programs/projects, define landmarks, schedule, budget/resources, and project risks, drives programs/projects to successful completion.
• Through PM standard methodologies collaborate to develop local/global strategies, tactics, and implementation plans.
• Continuously evaluates progress, schedules to meet objectives for customers, MDS and BD business needs.
• Establish tracking metrics, record measurable results of programs/projects, CI initiatives in terms of BD and MDS business objectives, process efficiency/effectiveness, customer satisfaction, financial and non-financial benefits.
• Develop and maintain program/project dashboards and other mechanisms to communicate and track progress, to update leadership, collaborators, teams including issue escalation and resolution.
• Understand, navigates, and lead through the challenges of change management.
• Lead by influence, collaboration as opposed to direct reporting authority, accepts concepts of Level 5 Leadership.
• Collaborate with MDS Business, Quality and Central Quality on key BD strategies, tactics, and objectives e.g., KDGs, Inspire Quality, BD Excellence Quality Component etc.
• Develop and maintain an influential and effective networks with peers and leadership.
• Actively handle key collaborator relationships; plants, design centers, and functions for win-win solutions.
• Work with all functions, organizations to drive programs/projects and CI initiatives (Central Quality, Operations, QE/QS, MA, Finance, R&D, Marketing, RA, PM).
• As part of the MDS CI team, develop continuous improvement strategies linked to key business objectives, identifying improvement opportunities to evaluate, propose and implement process improvements.
• Benchmark internal and external organizations. Identifies, implements, leverages, guides, and transfers best practice knowledge to the organization.
• Assist functions in utilization of BD Excellence CI tools and standard process problem solving models i.e., BD Excellence Quality Component, Lean-Six Sigma, 8D and KT problem solving models, Design for Six Sigma desirable.
• Collaborate with BD CI network across BD segments and organizations that support the deployment and anchoring of CI capabilities across functions and sites.
• Assist in handling and delivering effective training and certification for BD Excellence and CI methodologies, problem solving tools.
• As needed, support plant and customer related quality issues, sustaining engineering, new product development projects for problem solving, root cause analysis, constructive challenge, and improving business/Quality processes.

Education / Experience: