Business Systems Analyst

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.   Our vision:  A world where everyone is free to focus on their most purposeful work, together.   

About the Role:

Wrike is looking for a Business Systems Analyst to join our Business Systems team within the Revenue Operations organization.

Your Impact: 

•   Serve as an administrator for our Salesforce instance, ensuring data integrity, user support, and ongoing system optimization
•   Optimize and maintain the sales technology stack (e.g., Salesforce, CPQ, sales enablement tools) to support GTM strategy and OKRs
•   Collaborate with GTM leadership and cross-functional teams to identify, implement, and track system enhancements that drive sales productivity and efficiency
•   Lead deep-dive root cause analysis on sales process bottlenecks and system-related business challenges
•   Partner with Sales, Customer Success, and Salesforce Developer teams to develop, automate, and improve business-critical sales reporting and dashboards
•   Project manage and prioritize key sales systems initiatives, including new tool rollouts, integrations, and process improvements

Your Qualifications: 

•   2+ years of experience in sales systems, sales operations, or business operations roles, preferably at SaaS companies with a B2B sales motion
•   Hands-on experience as a Salesforce administrator, including user management, configuration, workflow automation, and reporting
•   Strong problem-solving, process mapping, and written/verbal communication skills
•   Experience using data and systems to drive insights and business decisions; familiarity with CRM administration (Salesforce.com or similar), and data visualization tools (e.g., Tableau, Looker, Domo)
•   Ability to influence without authority and strong stakeholder management skills
•   Advanced spreadsheet skills and experience with process documentation
•   Strong attention to detail and organizational skills with the ability to scope and deliver systems projects independently end-to-end
•   Excellent communication and critical thinking skills to understand and improve GTM systems and processes

Standout Qualities: 

• Intermediate SQL skills and experience with system integrations or automation tools (e.g., Zapier, Workato) 

Why Join Wrike?

At Wrike, our people drive our success. Join a community of over 900 innovative Wrikers, trusted by 20,000+ businesses worldwide, and experience benefits designed to empower every aspect of your life.

Empowered Living: 

• Comprehensive Health Coverage: Enjoy medical, dental, and employer-paid vision insurance.
• Security & Support: Benefit from life insurance and employer-paid short- and long-term disability.
• Financial Well-Being: Build your future with our 401(k) plan featuring an employer match along with FSA/HSA benefits.

Nurturing New Beginnings:

• Generous Parental Leave: Cherish every moment with 18 weeks of leave for birth mothers and 4 weeks for non-birth parents.
• Community Connections: Engage with our vibrant Wrike Employee Resource Communities (WERC) to connect, grow, and thrive.

Work & Life Enrichment:

• Flexible Time Off: Our flexible time off (FTO) policy empowers you to balance work, personal matters, and well-being on your own schedule.
• Home Office Support: Enjoy a $500 Working-from-Home stipend to create a comfortable and productive home office.
• Celebration & Service: Enjoy 11 paid holidays and 2 volunteer days to rest, recharge, and give back.

Global Impact:

• Join a team recognized worldwide for leading by example and delivering collaborative work management solutions that empower businesses across the globe.

Your recruitment buddy will be Jakub Švitorka, TA Manager. 

#LI-JŠ1

The range below reflects the base salary for this full-time position and applies to all U.S. locations, excluding benefits, discretionary bonuses, and other incentives. The final offer within this range will consider factors such as the role, seniority level, geographic location, and employment contract type. An individual’s work location, unique skills, experience, and relevant educational background will also influence the final offer. For tailored compensation details b