Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Commercial Transaction Coordinator II within PNC's Commercial Lending Operations organization, you will be based in Kalamazoo, MI. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

We seek motivated, driven and creative individuals that enjoy working as part of a team in a high energy environment which thrives on innovation and ingenuity. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of the Commercial Lending Operations organization.

Additional Information:
• Creates and maintains legal document files required for complex transactions.
• Satisfies documentation due diligence for complex transactions following standard operating procedures. Interacts professionally with internal and external contacts to gather necessary information. Identifies exceptions, escalates when necessary and resolves appropriately.
• Participates in calls with internal contacts to ensure accuracy of information between approvals and core systems.
• Achieve and maintain established quality thresholds.
• Independently and proactively manage a pipeline including consistent follow up with internal and external partners as needed.
• Follow all established job aids and procedures.
• Works with internal and external legal counsel on complex transactions requiring additional documentation guidance and legal review.

Additional Competencies:
Data Gathering and Reporting: Working Experience
Decision Making and Critical Thinking: Working Experience
Follow Standard Operating Procedures: Extensive Experience
Ability to Work Independently: Working Experience
Flexibility and Adaptability: Working Experience

Job Description

• Prepares documents to match specifications of credit approval, deal requirements, and policies for complex transactions. May provide client-facing service directly or with senior coordinators and interact with external business partners. May provide on-the-job training or coaching.
• Creates and maintains legal document files required for complex transactions. Coordinates with Servicing to onboard and accurately book transactions into accounting system.
• Prepares and issues legal documents to client for complex transactions. Reviews client-executed documents for compliance. Prepares requests to release client funds.
• Satisfies documentation due diligence for complex transactions. Interacts professionally with internal and external contacts to gather necessary information. Identifies exceptions, escalates when necessary and resolves appropriately.
• Prepares and files security documentation for complex transactions required to perfect interest in the collateral.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required <