Investor Relations Senior Manager

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As the Investor Relations Senior Manager on the (IR) team, you will operate at the intersection of strategy, story, and the capital markets. You’ll help shape the Docusign narrative for the investment community, our internal teams, and our customers as we transform our business in the age of AI to further our position as the category leader in the massive agreement management market.

 

This role is designed for someone who wants to make a leadership impact: driving our investor communication strategy, leading mission-critical internal workstreams, and turning complex data into clear insight for investors and Docusign’s executive leadership. 

 

You’re a strong fit if you possess: one part culture champion aligned with our five principles, one part self-starting, gritty leader, and one part experienced pro with a blended background across buy-side and sell‑side equity research, investment banking, or public‑company IR.

 

This position is an individual contributor role reporting to the Vice President, Investor Relations.

 

Responsibility

 

• Co‑lead the development and execution of Docusign’s IR strategy, with a focus on how we communicate growth, profitability, cash flow, and the evolution of IAM to investors

• Own the entirety of the quarterly earnings process: from workstream management to complex financial and valuation modeling, to creating materials across prepared remarks, Q&A, and investor materials

• Serve as a primary day‑to‑day point of contact for a set of high‑priority investors and sell‑side analysts, and provide direct feedback to our executive team from those conversations

• Translate complex financial, product, and go‑to‑market topics into a clear, concise narrative

• Lead cross‑functional collaboration with FP&A, Accounting, Legal, Comms, Product, GTM, and other partners

• Lead the creation and refinement of financial and valuation models, benchmarking analyses, and peer/industry work that inform both messaging and strategy—bringing an equity research‑quality lens to our internal and external work

Job Designation

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

 

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• Bachelor’s degree in Finance, Accounting, Economics, Business, or a related field, or equivalent practical experience

• Minimum of 12 years related experience with a Bachelor’s degree or 8 years of related experience with a Master’s degree

• Experience analyzing financial statements, SaaS/software and technology business models, and valuation methods used by institutional investors and analysts

• Demonstrated ability to manage complex, cross‑functional projects end‑to‑end with close attention to detail and strong stakeholder management

• Expereince with Excel / Google Sheets and experience working with IR or capital markets data platforms (e.g., Bloomberg, FactSet, or similar)

• Experience with Google Workspace (Docs, Sheets, Slides) and tools used for earnings and disclosure workflows

• Experience working with public‑company disclosure, including Reg FD and SEC‑related processes (earnings, 8‑K, 10‑K/10‑Q, guidance)

Preferred

• Excellent written and verbal communication skills, with a track record of clear, concise, and direct communication with senior leadership and external stakeholders

• Comfort operating in fast‑moving, ambiguous situations and making well‑reasoned recommendations with incomplete information

• Proven ability to influence without