Senior Director of Food and Beverage

Description

Settlers Hospitality is a collection of hospitality brands that includes boutique hotels, diverse restaurants, distinctive event venues and lifestyle offerings. The company’s key operating philosophy is to provide an independent and authentic experience that is guest focused and locally flavored. The group’s core mission focuses on the guest experience while incorporating a high standard of hospitality. In essence, Settlers Hospitality seeks to apply its common core philosophy, and outstanding services, across its brands and interests. The company’s uniquely guest-centric approach, refined through the experience of the principal owner/managers, has made it an industry leader in hospitality, property, and restaurant development, as well as hotel operations, management, and marketing. We are hiring a Senior Director of Food and Beverage to join our team of hospitality professionals in The Pocono Mountains.

The Senior Director of Food and Beverage, Pocono Mountains sets the tone for Settlers Hospitality’s culture of hospitality across Settlers Hospitality’s restaurants in the Poconos. We expect leaders to focus on creating amazing moments for guests and team members and to find ways to create success for their team.

The Senior Director of Food and Beverage is responsible for directing and managing the Food and Beverage function for a geographic region. They are responsible for maintaining food and beverage quality and service standards, as well as driving profits. In this role, the Senior Director of Food and Beverage is expected to lead by example and be a resource for restaurant teams to succeed at a high level.

Senior Directors are charged with providing strategic vision, ensuring tactical execution, and actively managing their departments to achieve the company’s revenue and profitability goals and objectives.

The ideal candidate has a passion for building and motivating teams across the region that achieve results. Senior Directors are guest-focused (both internal and external) and achievement-oriented leaders.

The person in this role works mostly in a service environment, with some office time reserved for administrative tasks.

Responsibilities:

Operational/Functional:

• Plan and direct all management functions of the food and beverage operation teams and consistently meet and exceed established goals
• Implement all company policies and implement effective food and beverage and labor cost controls
• Establish prices and menus for each senior F&B outlet based on profitability and local competition, monitor the competition, review service satisfaction scores, and make appropriate recommendations to maintain the competitive edge.
• Assign and delegate tasks to managers of the different region operations and ensure that profit objectives, service standards, food quality, safety and cleanliness standards are met and exceeded
• Manage all service aspects of the Food and Beverage senior operations
• Maintain a professional atmosphere throughout the Food and Beverage division
• Ensure all SHG safety and sanitation standards are adhered to; this includes all local liquor and food safety regulations
• Maintain high standards of personal appearance and grooming
• Perform other duties and projects as requested by leadership

Strategy and Planning:

• Establish the annual plan, the monthly forecast, and the event plan with the senior group and marketing department
• Direct and Audit scheduled inventories
• Monitor weekly work schedules for all reginal outlets in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands
• Collaborate with the Executive Chefs and Directors of Food and Beverage to develop attractive prices and menus for each F&B outlet, based on profitability and local competition
• Establish and maintain relationships with vendors that lead to excellent food quality and cost savings
• Assist with restaurant and kitchen designs and capital replacement schedules
• Manage and lead all company-wide initiatives and programs within portfolio
• Work in partnership with the executive team and senior director of HR to plan and execute strategy for succession planning within department including transition for this role

Financial Management:

• Monitor payroll in the region, ensuring meal breaks are taken and timecards are accurate
• Manage the operating budget and achieve all revenue and expense targets
• Develop and monitor the food and beverage budget and the forecasting process
• Track financials and set goals with all direct reports
• Monitor and analyze each outlet's financial performance and make recommen