Operations/Facility Lead

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

The Operations/Facility Manager is responsible for overseeing all aspects of the location including, but not limited to team members, janitorial, inventory needs, hiring for staff, etc. 
Position: Operations/Facility Lead Job Type: Full-time Location: FFC South Loop Compensation: $20 per hour 
Essential Duties and Responsibilities:

• As a team member manager, you will assist with the opening and closing of the club
• Help retain and attain new members through club promotion and customer service excellence
• Responsible for staffing departments in housekeeping, maintenance, and key holding Prepare and assign working schedules. Keep time records and approve payroll. Maintain personnel files and evaluate employees at least on an annual basis
• Train housekeeping staff to maintain detailed cleanliness and photo-readiness of all aspects of the club through daily walk throughs and checklists
• Train key holders in completing their tasks effectively while ensuring the duties of the key holder position are met to the highest service standard and update responsibilities as necessary  
• Ensure all equipment and mechanicals are working properly with the assistance of the maintenance team and vendors utilizing the equipment maintenance form to communicate progress on repair
• Attend special events and new member functions
• Attend regularly scheduled staff meetings including "all staff" meetings
• Maintain and purchase inventory of supplies. Recommend to the General Manager, necessary capital equipment and major repairs
• Handle project work from bid process, through completion within budget and to brand standard
• Establish relationships with fitness vendors and set standards for fitness equipment maintenance
• Responsible for formation of disaster (safety) committee and establishing plans for handling fire and other emergencies
• Prepare an annual budget in consultation with the General Manager and the Control expenditures in line with budget for housekeeping payroll; R&M associated and Supplies plus pool expenses and supplies

Qualifications:

• Manual dexterity and physical strength
• Ability to take direction from ownership/management and assist in any special project
• Ability to communicate effectively with staff and members in order to promote high levels of customer service within the staff
• Ability to organize, administer and delegate work and authority
• Physical Requirements:
• Extended periods of standing/sitting during shift
• Ability to bend at the waist, sitting, kneeling, laying horizontally, climbing, walking etc., as job may require
• Noise level, at times, require normal hearing protection in the form of ear plugs
• Ability to climb ladders, this position may need to work at heights up to 30 feet 
• This position will require use of ladders and a hydraulic lift
• There will be exposure with use to chemicals and cleaning solutions

What We Offer:

• Insurance: Medical, Dental, and Vision through Blue Cross Blue Shield of Illinois 
• 401K: Company match
• Life Insurance: Company-paid 
• Professional Development: FFC matches 50% of educational costs up to $200/year 
• Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer)
• Continued Education: Access to FFC University courses and discounted certifications

Other Perks:

• Club Membership: Complimentary access to all FFC locations.
• Discounts: 25% off Spa, Retail, and Fitness classes.
• Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more.
• Inclusive Culture: A welcoming and diverse team environment.

Our Commitment to Hospitality: FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire. Compensation: $20.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other character