People Services Director

Your experience matters  

Westpark Springs is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a People Services Director joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. 

More about our team  

This is more than an HR leadership role. It's an opportunity to shape the future of healthcare in Texas by nurturing a positive, engaged and high performing workforce. Reporting directly to the CEO and working closely with C-Suite, the Director of People Services plays a critical role in fostering a people first culture that supports more than 200 dedicated employees. With one highly functioning HR support professional as a direct report, this leader will drive initiatives that enhance employee engagement, support recruitment & retention, and ensure alignment with the hospital's strategic objectives.

How you'll contribute  

A People Services Director who excels in this role: 

• Serve as the senior HR leader for the hospital and strategic advisor to the CEO and executive leadership team.

• Partner with leaders across the organization to align workforce strategies with business and operational goals.

• Lead employee engagement, retention, succession planning, and culture initiatives.

• Oversee labor relations activities, including administration of collective bargaining agreements and union partnerships.

• Participate in and/or lead union negotiations, grievance management, and employee relations matters.

• Provide coaching and guidance to leaders on performance management, investigations, corrective action, and conflict resolution.

• Direct recruitment, onboarding, workforce planning, and retention efforts to support staffing needs.

• Manage day-to-day HR operations, ensuring compliance with employment laws, policies, and healthcare regulations.

• Oversee HR audits, reporting, documentation, leaves of absence, accommodations, and policy administration.

• Analyze workforce metrics and trends to identify opportunities for improved engagement, retention, and operational effectiveness.

• Develop and implement action plans based on workforce data and organizational needs.

• Supervise and develop HR team members while fostering a positive, high-performance work environment.

• Lead employee development, leadership development, and training initiatives across the facility.

• Develop, monitor, and manage departmental budgets and HR-related expenditures.

• Ensure compliance with labor laws, regulatory requirements, and organizational policies while supporting a people-first culture. 

What we're looking for 
Applicants should have a bachelor's degree, preferably in the areas of Human Resources, Business Administration, Healthcare Administration, Organizational Leadership, or related field. Additional requirements include: 

• Bachelor’s degree in Business Administration, Human Resources, or related field from an accredited school required.

• Senior Professional in Human Resources (SPHR), Professional in Human Resources (PHR), Society for Human Resource Management Senior Certified Professional (SHRM-SCP), or Society for Human Resource Management Certified Professional (SHRM-CP) certification preferred. 

• Three years of human resources experience required. 

• Two years of healthcare human resources experience preferred. 

• One year of behavioral health experience preferred.  

• De-escalation certification is required within 30 days of employment and prior to any patient contact.

Why join us 

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:   

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. 

• Fina