Sales Development Representative

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Job Description
Job Title: Sales Development Representative (SDR)
Department & Team: Sales Development/Marketing Org - Commercial and MidMarket West Region
Reports to: Lindsey Walker
Location: Virtual West Region
 

Position Purpose

The Sales Development Representative is responsible for generating quality, new business pipeline for the sales force through a combination of inbound & strong outbound efforts. They also may serve as the main point of contact to build relationships with incoming calls and web inquiries.

Key Responsibilities

• Build rapport with contacts by offering resources (webinar invitations, white papers, relevant blog articles, etc.) and understanding where the prospect is in the buying process

• Transform Marketing leads to sales opportunities that meet a minimum qualification criterion by educating and challenging prospective buyers

• Partner with field sales representatives on targeting account planning and competitive strategies

• Engage in outbound prospecting including cold calling and leveraging intent data to generate interest

• Assist in live inbound chats and phone calls and follow-up via phone and email on leads from web, events, email campaigns, etc.; ask for referrals

• Follow best practices for maintaining Salesforce.com database accuracy and completeness by updating records regularly

• Expand on key buying personas and units in target companies (via internal and external subscription databases, LinkedIn, etc.)

• Engage with social media channels to effectively build relationships and interact with prospects and customers.

Required Qualifications

• Equivalent experience (2+ years)

• Excellent written and verbal communication skills

• Displays a sense of curiosity and problem-solving in uncovering prospect/customer needs

• Demonstrated ability to actively listen

• Comfortable reaching out to new contacts via phone and/or other channels and building rapport

• Ability to constantly prioritize work with strong time management skills

• Resourceful and ability to adapt quickly to a changing environment

• Ability to work independently and as part of a team

• Driven to exceed defined individual and team targets and quotas

• Comfortable with remote and distributed teams, as well as flexible work arrangements

Additional Requirements:

• Salesforce and Lead Management platforms (Outreach, Salesloft…) experience is a plus

• Business-related application skills (e.g., Outlook, Word, Excel, PowerPoint)

• Savvy with social selling, blogging, video, as well as all digital collaboration tools is a plus

Benefits

• Medical, Dental, and Vision Insurance

• Paid Parental Leave

• Telehealth coverage

• Flexible work schedules and work-from-home opportunities

• Development and career growth opportunities

• Open Time Off

• 401(k) matching program

• Adoption Assistance

• Infertility treatments

See more Genesys benefits information at https://mygenesysbenefits.com/

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  

$40,400.00 - $79,200.00

Benefits:

• Medical, Dental, and Vision Insurance. 

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

More details about our company benefits can be found at the following link: https://mygenesysbenefits.com

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI tec