Epic-Director

Job Details

Epic-Director

Job Description

PRIMARY FUNCTION:  The Epic Director has the responsibility for the successful implementation and maintenance of an Electronic Medical Record (EMR) initiative using Epic software, processes and tools.  This person plans, organizes, directs, and manages project teams and tasks to achieve goals with budgeted funds and available personnel. Works with leadership to establish policies and ensure the project goals and objectives are met through the planning and decision-making process. The Director provides strong leadership and implements changes when necessary to ensure the system is meeting the goals of the organization.  Evaluates actual project/program progress against plans and directs corrective actions.  The Director works collaboratively with the IS&T Project Management Office (PMO), acts as an advocate and liaison between stakeholder groups across the organization, is accountable to and reports up through the appropriate Pillar of the Governance structure and is the central point of communication for all project activities.

As an expert advisor and member of the applications team, this person helps the organization use systems and technology to improve care and operational processes.  Analyzes client needs, creates clinical/operational workflows, develop strategies tailored to the organization, works collaboratively with the CMIO and CNIO and provides guidance throughout the scope of implementation for the Epic EMR and associated projects. 

                                                               

ESSENTIAL FUNCTIONS:

• Manages and assures adherence to the Guiding Principles of the Epic EMR implementation.
• Leads and assists in developing project business case and request for proposals/information (RFP/RFI).
• Leads efforts to define requirements, deliverables, objectives, resources, and project schedules
• Ensures appropriate processes are identified and followed, specifically scope management, change management, communications, and risk management.
• Ensures all stakeholders are well informed and knowledgeable of key issues, risks and resource requirements, budget and cost factors, and technical challenges. 
• Demonstrates leadership by identifying and mitigating tasks, conflict, and communication.
• Escalates issues and risks to executive leadership, to ensure proper awareness and efficient resolution, to sustain the project implementation timeline.
• Effectively manages the Epic and related projects to successful completion in a matrix project management organization serving critical healthcare operations
• The internal communication of project strategies, high level deliverables, plans, and schedules.
• Ensures all outcomes and deliverables meet organizational goals, objectives and quality standards.
• Communicates with operational leadership, clinicians and technical staff.
• Functions as an advocate, Change Agent and serves as a positive role model for encouraging others to embrace operational changes and transformation associated with the Epic EMR and other application technology projects.
• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.

Responsible for the growth and development of staff at various levels, including managers

OTHER FUNCTIONS AND COMPETENCIES :

• Experienced in the full implementation of the enterprise wide electronic medical record system (Epic)
• In depth knowledge of hospital and ambulatory clinical and financial operations in an Academic Medical Center, multi-facility, health system.
• Understanding of health care industry service delivery processes, preferably in a multi-facility health system.
• Demonstrated ability to solve highly complex technical, organizational and operational problems.
• Significant competency in vendor management
• Experience in establishing and maintaining appropriate and effective project governance structures for large, complex organizations

• Demonstrated ability to communicate, collaborate and consult effectively with all levels of the organization. Demonstrated success at building team relationships and partnerships across organizational lines

• Demonstrated knowledge of outcomes management and process improvement methods
• Advanced understanding of the facility/environment requirements needed to support and operate Information Technology infrastructure equipment
• Demonstrated understanding of enterprise wide healthcare applications suite with a focus on the acute care, clinical and revenue cycle applications is required; Epic experience is required.
• Demonstrates thorough understanding of