Customer Service for Our Inbound Call Glass Service Center

COMPANY DESCRIPTION

 

At the Glass Doctor of Tampa Bay, we want our teammate’s tenure here, whether 2 years or 20 years, to be a positive experience and bright spot in their career, so our guiding philosophy to accomplish that goal comes from a Zig Ziglar quote:

 “You can have everything in life that you want if you will just help enough other people get what they want.”  

Glass Doctor of Tampa Bay is a local family-owned company that has been in the Tampa Bay area for over 25 years, and we expect to be here for the next 25 years. Our team has thrived and grown in good economies and powered though the bad economies.  During the past seven years we have experienced strong growth and the key to our growth has been fostering a unique and supportive company culture that is well-suited for the workforce veteran who is looking for a place to call home and advanced their career.  It may sound a little bit cliché but at the Glass Doctor we passionately believe the key to our continuing success is to assemble a team of people that share a common set of values and then let them accomplish great things; not the least of which is to create a secure, supportive and well-compensated working environment.  An environment in which we can all practice our trades and contribute to our own personal success while simultaneously lifting our teammates up; a rising tide lifts all boats.

With the above in mind we have built our team on the following seven core values and principles:

Also, to learn more about us, please check us out on the following links:

Glass Doctor is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.

Upon receipt of your responses, we will evaluate your submission. If selected for a personal interview, you will receive an email or phone call with scheduling instructions.

Thank You,
The Hiring Manager
 
SPECIAL NOTE: If you do not receive a confirmation e-mail within minutes of your job application submission, please check your email bulk or spam folders.  We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
 

JOB DESCRIPTION
In this customer-facing role the Customer Service Representative (CSR) will provide exceptional customer service in person, on the phone, and via the internet.  In addition, he or she performs in a sales capacity by promoting Glass Doctor's full portfolio of products and services.   The CSR must work to maximize reven