Executive Director, Information Security, Data & Analytics Risk Management

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As the Executive Director of Information Security, Data & Analytics Risk Management, you will lead the implementation of first line of defense risk management programs focused on Information Security and Data Risk. You will oversee risk identification, control execution, and mitigation strategies to protect information assets, ensure data integrity, and support secure business operations. Additionally, you will partner with Technology Risk Management and Information Security functions to align controls with enterprise policies, threat landscapes, and regulatory expectations, and provide expert guidance as a department executive risk lead, ensuring cyber and data risks are effectively identified, monitored, and managed. This role offers the opportunity to champion the use of automated and technology-enabled processes to enhance real-time risk detection, control monitoring, and reporting. The ideal candidate has deep knowledge of information security principles, data governance, and hands-on experience operationalizing cybersecurity and data risk controls within a complex technology environment.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC.

Relocation assistance is available for this position.

What you'll do:

• Develops and oversees the implementation, development, and maintenance of controls, risk management programs and framework.

• Provides direction and guidance for the implementation, development, and maintenance of the internal and external vendor governance framework.

• Develops and maintains the quality standards, operating policies, and procedures and directs implementation of approved changes.

• Identifies risk and/or quality control improvements and provides support for major initiatives as appropriate, including project activities, related integrations, strategic activities, and large system/process improvements.

• Responsible for long term initiatives, ad hoc requests, issues, and ongoing risk management responsibilities.

• Coordinates with other control partners (e.g. Audit, Compliance and Operational Risk) and regulatory examiners to minimize duplication of effort.

• Provides guidance to business units and designs controls to address strategic, operational, financial and regulatory risks.

• Establishes and monitors key performance and risk indicators/metrics to assist with the early identification of risk trends.

• Manages a team of professionals who perform overall assessments of operational risks and controls, and conduct testing and analyses to identify, validate, and manage emerging risk exposures.

• Holds responsibility for the governance, administration of compliance and operational documents and for the governance, maintenance and enforcement of operating procedures.

• Stays current of regulatory environment and new developments.

• Develops and recommends action plans for initiatives that have regulatory impact.

• Supports and engages as appropriate in discussions with relevant regulators (e.g. OCC, FDIC, CFPB) on the business risk control program and results.

• Keeps Senior Management apprised of changes and developments.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree; 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree

• 10 years of experience with a focus on business management, operations, risk management, audit, control, or reporting

• 4 years of leadership experience demonstrating management responsibilities

• Executive-level knowledge of industry-related regulatory requirements and operational risk concepts

• Demonstrated ability to successfully navigate and operate across multiple levels of an organization

What sets you apart:

• Extensive operational experience leading In