Senior Analyst, Deal Operations & Strategy

Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.   Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.

Position Summary

The Manager, Deal Operations and Strategy at Harness plays a critical role in partnering with our sales team to drive sales success, by ensuring efficient and strategic deal execution.

This role is responsible for the quoting and deal operations processes, collaborating with cross-functional teams especially Harness Sales Team, Legal, Finance and RevOps teams, by providing valuable insights to optimize deal structures and contract negotiations.

About the Role

• Deal Strategy and Structuring: Collaborate with sales teams to develop effective deal strategies, ensuring alignment with overall company goals and customer needs. Analyze deal structures and pricing to maximize revenue while considering competitive dynamics and market conditions.
• Cross-functional Collaboration: Work closely with Sales, Finance, Legal, and other teams to review, approve, and streamline deal processes. Ensure compliance with company policies and legal requirements.
• Process Optimization: Be part of the Deal Ops team who continuously improve deal desk processes, tools, and workflows to enhance efficiency and effectiveness. 
• Training and Enablement: Be part of the Deal Ops team who provide training and guidance to sales teams on deal desk processes, pricing strategies, and contract negotiations. Ensure that sales teams are equipped with the necessary knowledge to navigate complex deals.

About You

• Bachelor's degree in Business, Finance, or related field. 
• 5+ years of experience in deal desk, pricing strategy, sales operations, or related roles, with a strong preference for those who have worked in the software/technology industry.
• Strong analytical and problem-solving skills, with the ability to work with complex data and make informed decisions.
• Excellent communication and negotiation skills.
• Proficiency in Salesforce and CPQ systems, as well as financial modeling tools.
• Strong knowledge of contract terms, legal implications, and risk assessment.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Work Location

• This role is hybrid but it requires you to be physically based in our San Francisco, CA Global HQ three days a week.
  
  

What You Will Have at Harness

• Competitive salary
• Comprehensive healthcare benefits
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Flexible Time Off and Parental Leave
• Quarterly Harness TGIF-Off / 4 days
• Monthly, quarterly, and annual social and team-building events
• Recharge & Reset Program
• Monthly internet reimbursement
• Commuter benefits

The anticipated base salary range for this position is $108,000 - $128,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations.  The compensation package for this position may also include equity, and benefits. More