Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Associate Release Manager within PNC's Data and Automation Tech Enterprise - Regulatory organization, you will be based in Pittsburgh-PA, Strongsville-OH, Birmingham-AL or Dallas-TX.

Responsibilities include:
Will be responsible for the coordination of release communication and coordination of all 22 applications under Enterprise Director of Technology
Is required to work weekends (unless there is of course no release that weekend
Will work with our Run the Bank, Change the Bank and Shared Service teams to coordinate release activities and contacts
Will continually improve and enhance release processes & documentation and work with BI development team to improve dashboard reports to help all parties involved in the release.
Supports business continuity events when they occur

Participates in analyzing business requirements and production specifications for changes made to technology applications.
Formulates and defines the system scope and objectives, based on user needs and business processes .
Directs business process improvement projects for internal business groups, aiming to improve business results .
Identifies and documents all system constraints, implications and consequences of various proposed system changes .
Provides recommendations for addressing and resolving business issues, for a specific business group

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

 

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Plans and coordinates technology releases and changes across the enterprise for multiple applications and various portfolio streams.
• Leads in partnering with various teams to build release schedule and project plan/milestones for an application and/or project.
• Responsible for quality check on change releases to ensure processes are following enterprise standards, guidelines and best practices. Creates and maintains deployment plan success guides within segments and projects ahead of release execution.
• Provides guidance to cross-functional teams during change management and release projects. Runs standard reports across lines of businesses, segments and applications and provides regular updates to key stakeholders.
• Executes change management processes appropriately. Documents release management process improvement opportunities and ensures proper escalation as needed. 

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Competencies

Agile Development, Application Delivery Process, Conf