Field Service Technician

Join Sharpsmart Field Service Team in the role of Field Service Technician, playing a key role in the installations at our customer hospitals locations across the region (Essex & South East) This customer facing role requires good organizational skills with the ability to work in a fast paced environment.   This is a full time permanent position that will require extensive travel and you will require a clean driving licence and DBS check.

Role Responsibilities

• Complete routine customer audits
• Project manage installations, snagging and optimization of new contracts.            
• Complete routine ward walks to identify ongoing customer requirements.              
• Utilise stock management tools to analyse and balance stock holding                   
• Identify and deliver training and education requirements to our Hospital Porters
• Build, maintain and monitor customer portering schedules                                      
• Review and adjust resource supplied, identifying efficiencies with transport, transporters and onsite support                                                                                   
• Identify accessory upsell opportunities via customer audits                             
• Review contract performance with regional contract manager
• Provide cover support in the absence of Hospital Porters when required.

What are we looking for?

• Experience working in a similar role in a clinical environment
• Strong planning and organisational skills with the ability to juggle multiple tasks
• Good IT skills including ability to use Excel proficiently (intermediate level)
• Ability to develop strong working relationships with key customer contacts and internal and external stakeholders
• Awareness and adaptability to working with hospital patient environment
• Health and safety focused
• Driving license
• DBS Check

Why work for us?

• Job stability & a permanent position – as an essential service to healthcare we are a non-seasonal and stable business 
• Benefits – Examples include private medical cover, referral programmes, and discounts across a range of stores, services, food & drink etc. 
• Competitive salary
• Huge progression and growth opportunities

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