Alarm Monitor

Who We Are

Evergreen Fire and Security is a recognized leader in the life safety and security solutions industry.  We are entrusted by the Federal Government and commercial customers to protect lives, critical infrastructure, and information by providing and maintaining technically advanced and innovative fire alarm, access control, intrusion detection, CCTV, mass notification, and other critical protection systems.

The Key to Our Success

Our success is due in large part to the experience, skills, and expertise of the best and brightest employees in the industry, and we are looking for additional qualified experts to join the Evergreen team.  Think you have what it takes?  Great!  We welcome you to submit your qualifications for this great career opportunity at Evergreen Fire and Security.

The Opportunity

This opportunity as an Alarm Monitor at JBLM, Washington, is great for an individual who is passionate about safety. The Alarm Monitor monitors the ICIDS IV system to ensure any deviations are reported to the proper contact and the proper protocol for the monitoring center is followed.  They also communicate with the customer and other appropriate parties to provide great service. 

Starting pay is $37.42 per hour.

***Must be able to work a variety of days and shifts.*****
Variable Shifts - Daytime, Graveyard, and/or Swing Shift

The Responsibilities

• Ensures contract compliance pertaining to alarm monitoring using the ICIDS IV system or other assigned system and relays information to appropriate internal and external customers
• Identifies and reports any deviations of established security requirements
• Relays all updates relating to shift communications, including open or pending on-call technician service calls, to internal and external customers as appropriate
• Communicates alarm information to MP dispatch center
• Operates communication equipment to receive incoming calls for assistance
• Maintains the general security posture of the facility entry and exit locations
• Tests communications, alarm equipment, and backup systems to ensure serviceability 
• Administrative tasks including reporting, customer service, and answering phones
• Other duties as required

 The Necessities

•  Strong customer service skills
• Ability to pass a background check for DoD security clearances, pre-employment and continuing random background checks, and drug and MVR screenings.

Great to Have

• Prior experience working on government contracts or military bases
• 1+ year of security experience including local, state or Federal law enforcement
• Knowledge of ICIDS IV or similar systems or a willingness to train on applicable systems
• Experience using and troubleshooting communication equipment, including but not limited to test communications, alarm equipment and backup systems to ensure serviceability
• Active security clearance

The Benefits

• Competitive pay
• Paid Time Off (PTO)
• Paid holidays
• Medical, dental, and vision insurance plans
• 401(k) plan
  • Up to 4% match available
  • 100% vested from day one
• Healthcare flexible spending accounts
• Dependent care flexible spending accounts
• Employee Assistance Program (EAP)
• Company-sponsored group term life insurance
• Corporate perks program
• Opportunities to participate in voluntary benefits such as pet insurance, voluntary life insurance, disability insurance, long-term care, hospital indemnity insurance, critical illness insurance, legal services, identity theft protection, and accident insurance

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