IT Manager- Student Health Care Center (CHFM) (533080)

Classification Title:

Manager, IT

Job Description:

The SHCC is seeking to fill the position of Manager of IT Services. The incumbent will be responsible for all aspects of the IT Department at SHCC and serve as liaison between UF and UF Health IT. This position directly involves SHCC clinical team leads. It will operate closely with the SHCC leadership team, offering technical knowledge and insight as it applies to the organization's daily operations and strategic planning.

The University of Florida Student Health Care Center (SHCC), Department of Community Health and Family Medicine (CHFM) is an outpatient clinic that serves the healthcare needs of on-campus and remote students attending the University of Florida. SHCC is an accredited healthcare organization with the Accreditation Association for Ambulatory Health Care, Inc. (AAAHC), meeting nationally recognized standards of excellence in its policies and practices. SHCC houses multiple specialties to facilitate the goal of providing students with quality and accessible health services.

Technical Leadership:

• Provide excellent customer service and direct SHCC staff on desktop support, applications, EMR, and other software/hardware.
• Identify, evaluate, and resolve complex IT issues within the SHCC clinics and administrative offices.
• Prepare and execute long and short-range plans for applications, systems development, systems maintenance, and support resources.
• Oversee network and infrastructure within SHCC, coordinating with UF Health or UF IT teams.
• Manage the provision of hardware and software based on SHCC needs and user requirements.
• Serve as the IT liaison between SHCC, UF Health IT, and UF IT to align processes and security standards.
• Establish processes and standards for SHCC software and hardware purchases within budgetary constraints.
• Engage with SHCC, COM, UF Health, and UF stakeholders to plan and forecast technology projects in alignment with organizational priorities.
• Lead and organize project planning, development, and implementation for cross-campus applications and systems.

Leadership and Supervision:

• Manage and mentor SHCC IT support staff, fostering professional growth and team morale.
• Coordinate staff activities, including scheduling work assignments, setting priorities, and directing subordinate employees.
• Facilitate meetings with executive management and leadership across UF organizations, including COM, UF Health IT, and UF IT.

Strategic Planning:

• Formulate, communicate, and execute IT strategies with the SHCC Director and leadership team to improve systems and infrastructure.
• Participate in departmental and project budget planning, providing input on IT needs and projected costs.
• Support SHCC, UF Health, and UF technical strategic initiatives by organizing policy, procedures, and goals to manage organizational changes.
• Attend SHCC leadership meetings, executive committee meetings, and supervisor meetings as required.

Other Duties:

• Perform additional duties as assigned to support SHCC and its IT operations.

About the SHCC:

The mission of the SHCC is to help every student achieve optimal health in pursuing personal and academic success.

Our vision is to be the preferred healthcare provider for University of Florida students as a nationally recognized leader in the collegiate health specialty.

shcc.ufl.edu

The SHCC is fully accredited by the AAAHC and is located in a brand new state-of-the-art WELL certified building on UF’s campus. Medical services offered at the SHCC include primary care, sports medicine, urgent care, gynecology, psychiatry, allergy/immunization clinic, and travel medicine. Radiology, pharmacy, lab, and physical therapy are also on site. If you are a passionate and compassionate physician committed to student well-being, we invite you to apply and be a vital part of our team dedicated to fostering a campus environment that promotes physical and mental health.

About Gainesville, Florida:

Gainesville (http://cityofgainesville.org) is home to Florida's largest and oldest university and serves as one of the state's centers of education, medicine, cultural events and athletics. Gainesville is also the largest city in Alachua County and is the county seat, with approximately 269,000 residents county-wide. The city provides a full range of municipal services, including cultural and nature services and necessary administrative services to support these activities. Additionally, the city owns a