Senior UX Researcher

<p><b>We welcome applications to our full-time vacancies from all citizens who have been granted protection within the territory of the Republic of Poland under the EU Temporary Protection Directive*</b></p><p><b>Senior UX Researcher</b></p><p></p><p><b>Gdansk, Poland</b></p><p></p><p>Are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and technology? If yes, we are looking for you!<br/><br/>Join our team! As a Sr. User Experience Researcher, you will define and execute user research programs, spanning a broad set of experiences and modalities. The research activities you lead will help the team develop a deeper understanding of the users we service. You will influence product and design decisions based on customer insights, ensuring our products empower our customers in their day-to-day jobs.  <br/><br/><b>About the Role </b> <br/>In this opportunity as a Sr UX Researcher, you will: </p><ul><li>Lead foundational research activities that explore the problem space, frame the problems to be solved, and gather enough evidence and initial direction to define what to do next. </li><li>Determine and recommend the most efficient and effective user-centered research approaches (qualitative and quantitative) to solve business needs, meet agreed-upon objectives, and guide business areas through the appropriate UX process. </li><li>Develop data-informed job maps, customer outcomes, and user <span>archetypes.  </span></li><li>Synthesize quantitative data with qualitative data to tell succinct and impactful stories, informing product and design decisions. </li><li>Define and report on UX success metrics and behavioral targets </li><li>Create design principles, in collaboration with designers, and informed by internal and external data sources </li><li>Work collaboratively with user experience team members, content writers, development teams, product teams, users, and other stakeholders as part of an agile software development process. </li><li>Support, partner and influence multi-disciplinary teams, including other business areas, to execute UX projects. </li><li>Take ownership for self-development, stay current with research techniques and tools in the field of UX. </li><li>Be a self-starter. Take initiatives and drive projects from beginning to end. </li><li>Mentor and assist UX Researchers as needed. </li></ul><p><br/><br/><b>About You</b> <br/>You are a fit for the role if you have: </p><ul><li>Master’s degree or higher in a field such as Cognitive Psychology, Human-Computer Interaction, User Experience, Human Factors, Engineering Psychology, Interactive Design, or equivalent. </li><li>5+ years of UX research experience or 8+ years of experience in lieu of degree. </li><li>Experience in UX research on B2B SaaS solutions. </li><li>Experience in <span>foundational/generative</span> and qualitative research to identify needs/problems and workflow/task analysis. </li><li>Experience conducting qualitative and quantitative research throughout an Agile development process. </li><li>Experience with using data analytics to identify UX research course of action a plus. Strong analytical and problem-solving skills. </li><li>Comfortable with planning, prioritizing, conducting, analyzing and communicating research in a variety of contexts. </li><li>A dedicated advocate of a user-centred, evidence-based approach to product development, while balancing business needs. </li><li>Excellent verbal/written communication and interpersonal skills with the ability to communicate effectively with all stakeholders, customers, and team members.</li></ul><p></p><p></p><p>#LI-KL1</p><p></p><p><b><u>What's in it For You?</u></b></p><p></p><p>You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through: </p><ul><li><p><b>Hybrid Work Model</b>: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected</p></li><li><p><b>Wellbeing</b>: Comprehensive benefit plans; flexible and supportive benefits for work-life balance:  two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.</p></li><li><p><b>Culture: </b>Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.</p></li><li><p><b>Learning &amp; Development: </b>LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.</p></li><li><p><b>Social Im