Senior Program Manager, Blood Diagnostics
Hims & HersAbout the role
Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
About the Role:
We are seeking an experienced, execution-driven Senior Program Manager, Blood Diagnostics to lead the end-to-end operational implementation and readiness of the blood diagnostics vertical. This role will be critical in bringing a strategic business initiative to life—from concept through launch—and ensuring all cross-functional teams are aligned, timelines are met, and operational excellence is achieved.
This is a unique opportunity to build new business verticals from the ground up, working at the intersection of healthcare innovation, blood diagnostics, and consumer experience.
This role reports to the Senior Program Manager of Pharmacy Implementation and is embedded within the fast-growing Operations & Compounding Program Management Office (PMO).
You Will:
Lead the end-to-end implementation from initial planning through full-scale operational launch and post-launch optimization for our blood diagnostics vertical.
Design and execute scalable processes and workflows aligned with regulatory and clinical standards.
Develop and manage detailed project plans using tools like Smartsheet or MS Project, including timelines, resource allocation, dependencies, critical paths, and risk registers.
Collaborate cross-functionally with stakeholders in clinical operations, R&D, quality, supply chain, legal, finance, marketing, and customer support to drive seamless implementation.
Lead validation and compliance activities to ensure adherence to 503a, 503b, and cGMP requirements.
Partner with senior leadership to define program goals, budgets, and KPIs, and regularly report status, risks, and corrective actions.
Apply Agile & Waterfall principles where appropriate to enhance adaptability, collaboration, and delivery cadence across workstreams.
Oversee the transition from project launch to sustained operations, ensuring process handoffs, training, and systems are in place to support long-term success.
Analyze operational performance and optimize workflows through root cause analysis and data-driven decision-making.
Create and maintain stakeholder engagement plans, ensuring high visibility and alignment across all levels of the organization.
Foster a culture of collaboration, accountability, and innovation, enabling high-performing cross-functional teams to deliver results.
You Have:
Minimum 8 years of project management experience, preferably in healthcare, diagnostics, medtech, or life sciences.
Demonstrated experience standing up new operational business lines.
Strong understanding of clinical workflows, lab operations, or at-home diagnostics is highly preferred.
Proven ability to lead cross-functional initiatives involving regulatory, technical, operational, and commercial teams.
Exceptional organizational skills, with the ability to manage complex timelines and competing priorities.
Skilled in stakeholder management, written and verbal communication, and executive reporting.
Proficiency in project management tools (e.g., Asana, Smartsheet,
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