Director, Community (Games)

Description

Who We Are

We are Skybound.

We love creators. We love fans. We love thrilling games, indelible images and moving stories. Our roots are in comics, but our brands extend to video games, television, movies, merchandise, and live experiences. We take special pride in original tales, fresh characters, and diverse voices.

From well-known franchises to freshly-minted originals, we offer the chance to join brilliant creators shaping a new generation of entertainment in a concentrated, agile environment where every perspective matters, and any idea can create a breakthrough.

Opportunity

Skybound Games is seeking a player-obsessed Director, Community (Games) to join our growing team. The ideal candidate will be a skilled industry professional passionate about building video game communities. As a key member of the publishing team, the Director, Community (Games) will be a leader in crafting the long-term community strategy for a key upcoming title. In this role, you’ll represent the voice of our most ardent players, partnering with our development team to create a world-class community passionate about our games.

As the Director of Community, you will work to bridge our development team with passion and feedback of the player – ensuring we create the best player experience possible.

Reports: This position will report to the Sr. Director, Content Marketing (Games)

Requirements

Responsibilities: Responsibilities include, but are not limited to:

• Drive the overall vision and strategy for our community efforts including a pre-announce, pre-launch and ongoing engagement strategy.
• Develop and foster a close relationship with our players, ultimately building a large and engaged community of prospective players and fans.
• Represent the “voice” of our players – ensuring a consistent feedback loop between our most ardent players and the development team.
• Lead the creation and execution of our core game communications to players including patch notes, development videos and other engagement content.
• Collaborate with key cross-functional partners such as development team, product marketing, social media and PR to drive a broader community plan.
• Own performance metrics, reporting and optimization for community efforts, connected to broader business and marketing goals.
• Partner with our development team to plan and deploy community play tests, roundtables and other hands-on moments to gather early player feedback.
• Oversee community channel efforts across Discord, Reddit and other forums, building and growing a dedicated community of players.
• Lead all community aspects of our event and experiential strategies, ensuring a player-first experience for the community.

Requirements:

• 8-10 years experience building online communities within gaming and/or relevant industry.
• Strong channel experience and expertise in Discord, Reddit, X and other social platforms.
• Experience in writing and crafting communications to a large community of fans (such as blog updates or patch notes).
• Proven track record of building and engaging online communities within a broader entertainment IP, preferably in gaming.
• Working knowledge of relevant planning and measurement tools: Miro, Monday, Sprinklr, CreatorIQ (or equivalent platforms)
• Experience working with internal and external production teams (such as video & sound editors)
• Professional presence with executives, internal stakeholders, partners, and third-party agencies
• Outstanding written and verbal communication skills
• A staunch commitment to confidentiality processes and the measures needed to prevent and address game leaks

Preferred Qualifications:

• Game genre familiarity and experience (to be shared with prospective applicants under NDA)
• Global community experience across Asia, LATAM and EU
• Managerial experience as a people leader within the gaming community field
• Prior experience as the community lead on a successful game title
• Just as quirky and passionate about gaming and Skybound as we are!

Job Type: Regular, Full-Time

Salary Range: $150,000-$180,000

• Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc.
• The salary range listed is just one component of the total compensation package for employees
• Compensation dec