OPERATIONS ANALYST II - 60007037

Requisition No: 851491 

Agency: Children and Families

Working Title: OPERATIONS ANALYST II - 60007037

 Pay Plan: Career Service

Position Number: 60007037 

Salary:  $60,000.00 Annually 

Posting Closing Date: 04/27/2025 

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The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.

Florida State Hospital (FSH) is a mental health treatment facility owned and operated by the State of Florida and is part of the Department of Children and Families. The department’s mission is to “work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.”

 

FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

 

This is a highly responsible and professional position that will serve as an Operations Analyst II. This position will collaborate with each section within the state facilities and be required to use independent judgement, take initiative in carrying out duties and responsibilities and should be extraordinarily detail oriented. 

 

Specific Duties and Responsibilities include:

• This position involves professional work in the monitoring, review, analysis, collection, investigation, fact finding research and reporting of various information. Must be proficient in Excel and Microsoft programs. The position is located in the Florida State Hospital, Medical Services Department and provides support to the Clinical Services Director and Ancillary Medical Services Director, including but not limited to financial reports including various programs, information pertaining to contracts, credentialling, and statistical data. This position also has access to and must adhere to all HIPAA regulations.
• Independently assigns, participates in, tracks, assigns and reviews work/projects. Ensures such information is accurate and contains appropriate procedural content; coordinates activities with various providers, units and departments on matters of policy and administration. Directs, trains and coordinates secretarial staff in carrying out assignments and conveys verbal/written messages and instructions to all levels of hospital staff and other state entities as directed.
• Drafts signatures for hiring packets and assist with hiring process for providers and other staff as directed.
• Ensures tracking of contact slips for providers when calling off to include tracking leave and leave patterns.
• Complete / verify Kronos timecards for Medi