Software Engineer II

Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world. 
 
Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture. 

​​Within Azure Data, the databases team builds and maintains Microsoft's operational Database systems. We store and manage data in a structured way to enable multitude of applications across various industries. We are on a journey to enable developer friendly, mission-critical, AI enabled operational Databases across relational, non-relational and OSS offerings.​ 

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The SQL team is hiring a Software Engineer II to enhance the service reliability of our Azure SQL Database and Managed Instance services. This role involves guiding and driving component teams in building a reliable service using the right data, telemetry, monitoring, observability, and automation tools. The successful candidate will be expected to make data-driven decisions to efficiently monitor and improve service reliability with good project management and communication skills. This is an excellent opportunity for a software engineer who is passionate about service reliability, loves to dive deep into complex systems, and is adept at working with large-scale cloud database services. 

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We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond

Responsibilities

• Identify opportunities and implement automation solutions for efficient management of live-site incidents by leveraging data-driven decision-making process.
• Serve as a subject matter expert in monitoring and troubleshooting Azure SQL Database and Managed Instance services.
• Own, triage, investigate, and resolve service issues with emphasis on broad communications, learning, and teaching throughout the process.
• Drive initiatives and projects utilizing proficient project management and communication skills.

Embody our culture and values 

Qualifications

Required/Minimum Qualifications 

• ​​Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experien