Patient Care Coordinator - St. Johnsbury, VT

True North Hearing, part of Alpaca Audiology

Location: Saint Johnsbury/Newport, VT

198 Eastern Ave.

Saint Johnsbury, VT 05819

 

Current pay: $19.00 - $21.00 an hour + Sales Incentive Program!

Hours:

Monday-Wednesday in St Johnsbury, VT

8:00am-4:30pm
 

Thursday in Newport, VT

8:00am-4:30pm
 

Friday in St Johnsbury, VT

8:00am-4:30pm

 

Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations?

 

A day in the life of a Patient Care Coordinator involves:

∙Providing exceptional customer service in person, over the phone and by email

∙Scheduling appointments and organizing files for the clinic’s Hearing Care Professionals

∙Managing and maintaining client accounts while building relationships

∙Working with insurance companies to ensure successful private & third-party billing

∙Assist with cleanings and minor in-clinic device repairs – don’t worry, training provided!

 

What you get in return:

∙Medical, Dental & Vision Coverage

∙401K with a Company Match 

∙Legal Shield and Identity Theft Protection

∙FREE hearing aids to all employees and discounts for qualified family members

∙8 paid holidays and 1 floating holiday annually

∙Eligible for monthly bonus

∙Growth and development opportunities

 

We'd love to hear from you if:

∙You possess strong communication and customer service skills

∙You enjoy making outbound calls to ensure our patients stay on their hearing journey

∙Your aligned with our value of helping others

∙You have a "Can-Do" attitude, you love to learn and are passionate about growing your knowledge

 

Don't think you meet the criteria?

∙If you’re willing to go all in and learn, we'd still love to hear from you!

∙Apply today, we look forward to reviewing your application!

 

#INDPCC