Senior Operations Associate, Office of the CEO

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day.  When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

This role builds a strategy and manages the CEO’s engagements with Appian employees, clients, partners, prospects and media. The Senior Operations Associate prioritizes the CEO’s work and running his office to ensure he makes the biggest impact.

To be successful in this role, you need to:

• Ensure CEO meetings are aligned with strategy, all parties are prepared, and meetings are useful.

• Plan the use of the CEO’s time using discretion and judgment to prioritize his time. Collaborate with the Chief of Staff as needed.

• Ensure the CEO develops and maintains strong executive relationships.

• Establish, maintain, and evolve a strategy for building meaningful external C-level relationships for the CEO. This strategy should be integrated with Sales and Marketing.

• Build a robust framework for executive engagement, including templates, a predictable cadence, and a repeatable methodology.

• Maintain a deep understanding of Appian’s organizational strategy and priorities and cultivate the ability to communicate them to employees, stakeholders, partners etc.

• Manage meeting schedules, pre-meeting activities, follow up on meeting action items, and building relationships.

• Serve as a primary point of contact to the CEO in daily functions; including highly sensitive contexts and organizational priorities

• Ensure appropriate follow-up for any action items resulting from  external meetings.

• Project manage CEO’s calendar and inbox.

• Develop overarching messaging for the CEO, including presentations, email communications, etc.

• Support executive reporting. Gather and synthesize relevant data, conduct quantitative and qualitative research, and present recommendations for improvement.

• Apply good judgment and discretion. Be able to maintain confidential information.

• Support other administration, financial, and operational activities set by the CEO and Chief of Staff.

• Responsible for managing and monitoring all CEO travel changes as needed.

Basic Qualifications:

• Bachelor's Degree
• 3+ years of experience performing similar, related duties

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN]

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Appian Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination.  

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