Technical Sales Trainer

An Amazing Career Opportunity for a Technical Sales Trainer!! 

Location: Remote, US

Job ID: 42603

 

We are seeking a hands-on Sales Trainer to deliver high-impact training programs on HID Global’s PACS technologies. This role will focus on educating our partners and customers on HID’s Complex Solutions, including Mobile Access, Mercury controllers, and other technical solutions. The ideal candidate will be passionate about sales education in a technical environment.  They should be comfortable with hardware and software environments, and skilled at translating complex concepts into engaging learning experiences.

 

Who are we? 

 

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo 

 

Physical Access Control Solutions (PACS):

HID Physical Access Control Solutions (PACS) is at the forefront of securing spaces with advanced, reliable access control solutions. From cutting-edge readers, credentials and controllers, to mobile and biometric technologies, HID PACS empowers organizations worldwide to protect their people, property and assets with scalable, high-quality solutions. 

This is more than just a job – it’s your chance to join an industry leader to drive innovation in access control and make a real impact on global security solutions.  

 

Are you ready to make a difference? Join us and help shape the future of security. 

 

 

As our Technical Sales Trainer, you’ll support HID’s success by: 

• Creating and facilitating engaging training sessions in-person, virtually, and through blended formats, with a focus on complex HID and Mercury solutions.
• Providing sales focused training with technical expertise in access control products.
• Collaborating with sales leadership to assess needs and implement tailored training strategies.
• Tracking and evaluating training effectiveness using KPIs, performance metrics, and feedback.
• Customizing content for different audiences including sales personnel at distributors and integrators, as well as onboarding end-users.
• Continuously enhancing training content by staying informed on industry trends and adult learning best practices.
• Creating and maintaining training materials, including presentations, manuals, and e-learning modules.
• Collaborating with product teams to ensure training content reflects the latest product updates and best practices.
• Supporting HID Academy certification programs and track learner progress.
• Evaluating training effectiveness and continuously improve delivery methods.
• Partnering with Sales Engineering, Technical Support, and Product Management to align training with business goals.
• Participating in onboarding programs for new hires and partners.

 

Your Experience and Background include:  

• 3+ years of experience in sales training, preferably in physical access control or a technical industry.
• Strong understanding of HID PACS ecosystem including Mobile Access, Mercury controllers, and OSDP.
• Excellent communication and presentation skills.
• Ability to travel domestically up to 50% of the time with periodic international travel.

 

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