Automotive Implementation Advisor

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Job Position Summary:

The Automotive Implementation Advisor is responsible for managing and executing on-site and remote training for automotive dealership clients on software applications, business processes, and best practices. This role requires expertise in automotive retail and fixed operations (Parts/Service) to ensure optimal utilization of software solutions.

Responsibilities and Duties:

• Software Implementation & Optimization - Implement and optimize automotive software solutions for DMS, Sales, Desking, F&I, and Fixed Operations (Parts/Service) by assessing dealership knowledge and utilization. Provide process improvement recommendations and develop customized implementation strategies based on dealer needs and business models.
• Client Training & Engagement - Conduct on-site and virtual training sessions for single, multi-point, and strategic accounts to drive software adoption and utilization. Act as a consultant by identifying workflow gaps, implementing solutions to improve dealership efficiency, sales, margins, and revenue, and partnering with leadership to create implementation plans and advise on software/hardware needs.
• Product Knowledge & Industry Expertise - Become an expert in automotive retail software applications, including configurations and system functionality, while maintaining awareness of industry trends and best practices.
• Documentation & Reporting - Complete all required documentation, including implementation agendas, attendance records, reports, and support tickets, while managing travel logistics and expense submissions in compliance with company policies.
• Team Collaboration & Development - Mentor team members, contribute to department success, and support strategic and operational improvements within the organization.
• Additional Responsibilities - Perform other tasks and duties as required to support and contribute to the overall success of the organization.

Location and Travel:

• This is a fully remote position. Candidates must reside in MI, TX, or FL.
• Must live within driving distance of a major airport and be willing to travel 80%+.

Qualifications:

• Excellent interpersonal and presentation skills with the ability to engage diverse audiences.
• Strong written and verbal communication skills.
• Ability to consult and problem-solve with dealership staff at all levels.
• Proficiency in Microsoft Office applications.
• Self-motivated with the ability to work independently in a fast-paced environment.

Education and Experience:

• Bachelor’s Degree with 4 years' related work experience or 6 years' related work experience.
• Experience with Fixed Operations (Parts/Service) and dealership software solutions preferred.
• Experience as a Sales and/or Fixed Operations Advisor/Manager preferred.
• Experience with automotive software solutions and training programs preferred.