Software Developer - SME

KDA Consulting is a Disabled Veteran, Woman-Owned, Certified Disadvantaged Small Business, comprised of a diverse team of professionals driven to tackle the demanding National Defense and Intelligence challenges through IT solutions.  We emphasize teamwork and focus on achieving goals to complete deliverables efficiently, on-time, and under budget. 

We are currently seeking to add two Software Developer – SMEs to our team in Herndon, Virginia.

Primary Job Duties:

·        Maintain and add new capabilities to the core ServiceNow platform to enhance functionality for tenants

·        Develop, test and deploy updates to ServiceNow based on customer requirements

·        Customize and configure ServiceNow applications and facilitate rollout of new applications and modules; configure Application User Interface and configure workflow

·        Collaborate effectively with ServiceNow System Engineers and developers to develop solutions and handle general updates and configuration changes/requests

·        Identify system deficiencies and recommend solutions

·        Maintenance and continuous improvement of the processes, standards, policies, working methods and tools

·        Ensure appropriate tools and processes are in place to have a development/production environment that is reliable and reproducible

·        Ensure tool configuration consistency across Development, Testing, Integration, and Production environments

·        Participate in on-going production support and end user support

·        Document testing and maintenance of system corrections

·        Research, understand, and develop using new technologies and standards as needed

·        Researches, designs, develops, and/or modifies enterprise-wide systems and/or applications software

·        Involved in planning of system and development deployment as well as responsible for meeting software compliance standards

·        Evaluates interface between hardware and software, operational requirements, and characteristics of overall system

Required Skills

·        A minimum of eighteen (18) years of relevant experience; sixteen (16) years relevant experience with Bachelor’s or Master’s degrees

·        Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, ITOM, PPM/SPM, HR Module, Customer Service Management (CSM), Asset Management, Change Management, Customer Development, etc.

·        Proven significant success developing ServiceNow products using JavaScript and other coding applications

·        Database Administration (Oracle or MYSQL) experience

·        Ability to efficiently and appropriately estimate work effort requirements

·        Ability to communicate effectively through written and verbal methods

·        Ability to handle multiple tasks and meet deadlines

·        Ability to work independently and in a team environment

·        Able to adapt to a constantly changing environment

·        Aptitude and willingness to work with variety of newer emerging technologies/tools as opportunities demand

·        Ability to deliver enhanced functionality, aid with new implementations, and provide continuous support within the scheduled time while preserving system integrity required

·        High degree of initiative, creativity, and technical ability to function on this team required

·        Ability to identify issues and implement corrective actions

·        Should work toward achieving ServiceNow Certified System Administrator (CSA) cert while on task

Highly Desired Skills & Experience

·        ServiceNow Certified System Administrator (CSA) or ServiceNow Certified Application Developer (CAD)

·        The ideal candidate would also have IT project management experience, and be familiar with Scrum, Lean, Agile and DevOps.

·        Experience with Java, Ruby, DevOps and DevSecOps

Job Requirements

·        Active TS/SCI + Full Scope Poly U.S. Government Security is required

·        Bachelor’s degree

·        Sixteen (16) years of relevant professional work experience

·        Ability to maintain discretion and confidentiality

·        Strong interpersonal skills, especially the ability to network and establish professional relationships

·        Ability to prioritize, demonstrated strong organizational skills, and ability to meet or exceed deadlines

Physical Demands: Position will require frequent sitting, standing, and/or mobility within an office setting.  Employee must be able to use hands to complete work at a workstation/computer, be able to reach, type and ma