Consultant, Learning Business Partner

What Learning Development & Delivery contributes to Cardinal Health 

Learning develops, deploys and evaluates learning solutions to support employee development and build organizational capability in alignment to business strategies. This function analyzes learning needs and develops training curricula, technologies, and programs. This function also manages trainings provided by third-parties and partners with leaders and subject matter experts within functions and business units to deliver learning.  

Learning Development and Delivery provides instructor-led trainings and manages training processes to maximize the value that employees gain from learning solutions. This job family delivers training materials including presentations, guides and manuals, and course evaluations and coordinate training schedules based on training needs.  

Responsibilities  

• Instructional design and development using PPT and video tools for CRM software simulations, systems and soft skills.  

• Consults with business leaders and subject matter experts (SMEs) to conduct needs analysis and curate content; conduct development or vILT/ILT projects to support the Learning team. 

• Creates vILT training materials: new hire training, CRM, soft skills, job aids, user and quick reference guides, and assessments as needed. 

• Responsible for CRM software training materials for multiple manufacturer programs and virtual facilitation; responsible to maintain/update CRM training materials (guides, videos, elearning, etc.) and provide vILT as needed in alignment with an aggressive release schedule. 

• Evaluate and measure results; modify programs as needed. 

• Possesses an outstanding virtual (vILT) facilitation skill set with amazing relationship building and people skills; extraordinary ability to provide a welcoming environment for our new hires and to contribute to our new employee experience (NEE). 

• Supports the improvement of the new employee experience, as well as virtual and in-person facilitation of employee new hire/training/development initiatives. 

• Strategic thinking to ensure learning experiences are designed and delivered to address learners with various levels of program/product/industry knowledge/education. 

• Partners with training and business teams on creating and deploying learning strategy. 

• Identify training and performance needs and recommend solutions; maintain training (updates, learning materials, reinforcement, refresher, etc.). 

• Desire and ability to grow and utilize Learning Business Partner skill set (identifying training opportunities, consulting with business leaders on goals, and performance improvement mindset); open to feedback and coaching from Learning Manager and the business. 

• Demonstrates knowledge of adult learning theories, principles and concepts, andragogy, instructional design theory, measurement and evaluation methods. 

• Remains current on training industry trends and incorporate them into training strategies as appropriate. 

Qualifications 

• Bachelor’s degree in related field, or equivalent work experience, preferred 

• 4+ years of experience in adult learning design preferred 

• Experience in instructional design preferred 

• Experience in virtual and in-person facilitation including facilitation via Zoom or Teams 

• Healthcare, Pharmaceutical or Life Sciences Industry background preferred 

• Microsoft Office Proficiency 

• Ability to work in a fast-paced, collaborative environment and deliver quality results within aggressive timeframes 

• Willingness to travel up to 10% 

• Must be willing to work Central Time Zone business hours 

What is expected of you and others at this level 

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects 

• May contribute to the development of policies and procedures 

• Works on complex projects of large scope 

• Develops technical solutions to a wide range of difficult problems. Solutions are innovative and consistent with organization objectives 

• Completes work independently receives general guidance on new