Jobs and Careers
PE
Director Quality
PendulumSan Francisco, United Statesfull_timeVerifiedPosted 4 Sept 2025
💰 $250,800/yr($225,720/yr – $250,800/yr)
About the role
About Pendulum
Pendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome.
Studies have shown that our microbiome (the bacterial communities in and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.
Pendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.
The medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list. If you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.
Position Summary:
We are seeking a Director Quality lead Pendulum’s end to end Quality function with a sharp focus on the end-to-end quality of supply chain. You will own supplier qualification, quality agreements, and external manufacturing oversight, ensuring right-first-time material quality and seamless transfer of methods and processes to CMOs and contract labs. You’ll support a scalable supplier quality management system, build supplier quality metrics, and maintain compliance and certifications while partnering with Supply Chain, Process Development, Regulatory, and Manufacturing to deliver the pipeline and business initiatives. We’re also looking for someone who thrives in a fast-paced, lean and collaborative environment. Iterations and group input will be familiar territory for this person. While we want someone who can think big, we also need someone who can be resourceful in how they approach executing. They should be both passionate and comfortable working with a very young brand in its early stages of growth.
We’re looking for someone who’s energized by the pace and possibility of a fast-growing, mission-driven company. You thrive in a collaborative, nimble environment where ideas are shaped through iteration, feedback, and shared vision. You’re not just a big thinker—you’re also a creative problem-solver who knows how to make things happen with limited resources. If you're excited by the opportunity to help shape a young brand from the ground up, and passionate about building something with purpose, you'll feel right at home here.
Pendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome.
Studies have shown that our microbiome (the bacterial communities in and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin. We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome.
Pendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale.
The medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list. If you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading.
Position Summary:
We are seeking a Director Quality lead Pendulum’s end to end Quality function with a sharp focus on the end-to-end quality of supply chain. You will own supplier qualification, quality agreements, and external manufacturing oversight, ensuring right-first-time material quality and seamless transfer of methods and processes to CMOs and contract labs. You’ll support a scalable supplier quality management system, build supplier quality metrics, and maintain compliance and certifications while partnering with Supply Chain, Process Development, Regulatory, and Manufacturing to deliver the pipeline and business initiatives. We’re also looking for someone who thrives in a fast-paced, lean and collaborative environment. Iterations and group input will be familiar territory for this person. While we want someone who can think big, we also need someone who can be resourceful in how they approach executing. They should be both passionate and comfortable working with a very young brand in its early stages of growth.
We’re looking for someone who’s energized by the pace and possibility of a fast-growing, mission-driven company. You thrive in a collaborative, nimble environment where ideas are shaped through iteration, feedback, and shared vision. You’re not just a big thinker—you’re also a creative problem-solver who knows how to make things happen with limited resources. If you're excited by the opportunity to help shape a young brand from the ground up, and passionate about building something with purpose, you'll feel right at home here.
What You'll Do:
- External Quality Leadership
- Develop, negotiate, and own quality agreements with key contract manufacturing and supply partners.
- Ensure seamless handoffs of product quality and data across multiple parties in the supply chain.
- Establish supplier quality metrics, governance routines, and audit cadence to maintain alignment and accountability.
- Integrated QC / Lead-Time Optimization
- Redesign Pendulum’s QC model to shorten release lead times by moving testing closer to the point of manufacture.
- Scope and deploy on-site analytical capabilities at partner facilities (e.g., advanced microbiology, flow cytometry, rapid microbial methods).
- Define ownership models (partner-operated, Pendulum-operated, or hybrid) and certify staff to ensure consistent execution.
- Supplier Quality Management System (SQMS)
- Build and maintain a scalable supplier quality management system that integrates seamlessly across multiple third-party sites.
- Oversee supplier qualification, change controls, and CAPA governance.
- Implement dashboards and KPIs to continuously monitor partner performance and responsiveness.
- Regulatory & Compliance Interface
- Partner with Regulatory Affairs to ensure that supplier quality systems fully support filings and global compliance.
- Maintain inspection readiness across all partner sites (FD
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