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Part-Time Front Desk Customer Service Representative

Penn State University
College of Medicine, United States, United Statespart_timeVerifiedPosted 23 Mar 2026
💰 $30,000/yr

About the role

APPLICATION INSTRUCTIONS:

 

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

 

JOB DESCRIPTION AND POSITION REQUIREMENTS

The University Fitness Center at the Penn State College of Medicine in Hershey, PA, is seeking friendly, outgoing customer service staff to support its front desk operations. Evening and weekend availability is required. This part-time role is not a summer-only or intern position.

Job duties to include:

  • Monitor access to the facility, ensuring proper identification for entry

  • Use custom software for member check-ins and updating member accounts; also process cash, check, and credit card sales for memberships, training packages, class programs, and guest passes

  • Schedule new member orientations, personal training sessions, and racquetball and squash court reservations

  • Conduct facility tours and answer questions

  • Answer phones, field questions, and route phone calls in keeping with the Front Desk standards

  • Keep an accurate account of all locker keys as they are checked out throughout the day

·         Perform electronic filing of all membership documents

Requirements, qualifications, and/or competencies:

  • The successful candidate must be a reliable, detail-oriented, and committed team player

  • The successful candidate must also possess the ability to maintain a friendly, enthusiastic, and positive attitude while serving a diverse customer base

  • To be considered for this position, please submit a web application, cover letter, and current resume

  • Approximately 15 hours per week

  • Evening and weekend availability required

Compensation:

The starting rate for this job is $15/hour.

 

BACKGROUND CHECKS/CLEARANCES

This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.

 

 

 

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statis

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Company

Penn State University

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