Retail Receiving and Distribution Manager

Company Description

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. If you are unable to complete a portion of the assessment due to a disability, you may select the disability opt-out option during the assessment. This option will not impact your assessment scoring or consideration for the role.

The Fairmont Scottsdale Princess is Arizona’s largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like PTO, matching retirement, travel discounts and more. This place really has it all – except for you!

What’s in it for you:

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier!
• 401K, Direct Deposit, etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

Job Description

The Retail Receiving and Distribution Manager role is a full-time Leadership position responsible for all aspects of managing the Retail Distribution Center and the Online Shop as well as providing business support for the Retail division. Accountable for inventory management, shipping, receiving, and order fulfillment. Retail Receiving and Distribution Manager reports to the Director of Finance.

Summary of Responsibilities:

Reporting to the Director of Finance, responsibilities and essential job functions include but are not limited to the following:

Building High Performing Teams:

• Attract, hire, develop, inspire and retain top leadership talent through engaging leadership
• Coach, develop to maximize the success and potential of RDC leadership and colleagues
• Set and reinforce clear and aligned expectations, performance, results and accountability with all leaders and colleagues

Live the Culture:

• Lend support and direction to the RDC team keeping the stores full and abundant through communications with buying team
• Build a team that works well together based on the needs of the division
• Continue to develop onboarding program for the RDC colleagues and leadership teams
• Promote the culture of colleague recognition and inspiration

Operational Excellence:

• Positively communicate outlet sales goals, Inventory management, Budget, EES, promotions
• Proactive Outlet Operation Execution (Business Preparation, Management Coverage, Communication)
• Accountability of all outlet inventory financials – Labor management, Control Costs, Beverage Cost, COS, Operating Expenses, P&L
• Strategic inventory management in partnership with the RDC Leadership and buying team
• Collaborate on floor sets and product change over in outlets based on needs of the business and seasonal periods
• Act as RDC manager on duty, when scheduled, address guest concerns, vendor concerns, maintenance issues
• Collaborate on morning and afternoon Pre-Shift meetings
• Continue development of RDC policies and procedures
• Continue to develop Loss Prevention and safety programs and training evolving to current needs
• Meet payroll targets by ensuring appropriate RDC and Floral coverage

Daily Meetings & Tasks

• Senior Retail Leadership floor presence  
• Senior leadership presence at the morning and afternoon pre shift team meetings
• Daily division labor review, retail leadership follow up & accountability
• Ensure daily RDC product email distribution
• Ensure daily floral communication email distribution
• Ensure daily mark outs, product retickets, FIFO, Laundry product tracking, organization and cleaning
• Retail RDC final candidate interviews
• Review daily AVERO commentary, follow up and accountability

Weekly Mee