(USA) Director, Market Health and Wellness - Walmart

Position Summary...

What you'll do...

Ensures the best patient experience by…

• fostering a trusted health care environment with professional, knowledgeable, and capable health care providers and associates
• recruiting, attracting and hiring health care professionals
• delivering a consistent standard of care; creating a trusted relationship with patients and affording associates and managers time for continuing education.
   

Develops and implements service standards for the market by…

• aligning company goals with patient needs and expectations
• ensuring patient complaints and issues are successfully resolved and assisting with patient service as needed.
   

Maintains and grows professional relationships with health care providers by…

• creating the best place to practice
• understanding the scope of the professions and changes in health care
• dedicating time to meet and discuss the professional's business and being responsive to the needs of health care professionals.
   

Drives business and market growth in multiple facilities by…

• assessing changing market needs and competitive market share
• collaborating with market management team
• developing action plans to achieve sales and marketing goals and initiatives and ensuring the effectiveness of merchandising, inventory, signing, and pricing programs.
   

Drives financial performance by…

• ensuring that the market's budgeted sales and profit are achieved and budgeted wages and other expenses are not exceeded
• directing managers in controlling expenses and wages; ensuring expenses are indexed to sales
• developing, reviewing and monitoring plans to correct deficiencies in financial performance and providing guidance and assistance to managers in analyzing economic trends and community needs to ensure the market budget meets future expectations.
   

Ensures compliance with applicable state, federal, and local laws and company polices to ensure the safety and well being of patients by

• analyzing and interpreting reports and safety controls
• overseeing safety, operational, and quality assurance reviews
• developing and implementing action plans to improve performance
• providing training and guidance on the execution of company procedures and polices and directing managers and associates regarding continued HIPAA compliance.

Develops, maintains, and champions community outreach programs to promote the Company's image, gain business opportunities, and achieve strategic initiatives by

• supporting community-sponsored events, encouraging Associates to participate in and support community activities, and incorporating 'good neighbor' actions into business plans.

Provides overall direction by

• analyzing business objectives and customer needs
• developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans
• determining and supporting resource requirements
• evaluating operational processes; measuring outcomes to ensure desired results
• identifying and capitalizing on improvement opportunities
• promoting a customer environment and demonstrating adaptability and sponsoring continuous learning.

Develops and implements strategies to attract and maintain a highly skilled and engaged w