Director of Fintech Operations

“Republic Bank believes in the development and advancement of our associates.  We offer the opportunity to learn all aspects of the company to prepare for future advancement.  Come join our team for a career, not just a job!“ 

Grade 17

About Republic Bank

Republic Bank’s values are built upon making an IMPACT for our clients, our associates and the communities we serve. (IMPACT stands for Innovate for the Future, Make it Easy, Provide Exceptional Service, Acknowledge & Celebrate Success, Commit to Caring and Thrive Together) The associates of Republic Bank are the key to our success as an organization and we value our associates. It’s one of the reasons we’ve been named as one of the Best Places to Work in Kentucky for the last seven years! For more information about the company, please visit www.republicbank.com.

POSITION PURPOSE AND OBJECTIVES:
The Director of Fintech Operations is responsible for the oversight, control, and implementation of the technical aspects of our third-party relationships while assisting in developing systems, processes, and procedures for the Bank to improve its speed to revenue. This position is expected to have an understanding of industry standards and transforms this into internal controls with monitoring tools, CRM enhancements or with specifications to business relationships. In addition, this position develops and maintains technical solutions to strengthen the communication process with our business relationships and improve the flow and tracking of materials, issues, and other items of interest. This position also has a liaison responsibility with other Bank departments, including, but not limited to Accounting and Core Systems. In this capacity the position coordinates the onboarding and reconciliation of the financial operations of our business relationships.

MINIMUM QUALIFICATIONS:
• Minimum of 10 years management experience required.
• Minimum of 10 years Fintech and/or payments experience required.
• Proficiency in Microsoft Office products and internet applications.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
• Maintain oversight and third-party relationships with various Tax Software Partners, Republic Payment Solutions (RPS) and Republic Credit Solutions (RCS) program managers that includes the development of detailed specifications, coordination of testing timelines and scope, and ensuring excellent communication and response to partner technical issues. Evaluate and improve the RPG oversight programs of all significant third-party programs including reporting and tracking of all issues.
• Develop and implement platform strategy using technology based solutions (such as AI). Surface or expand opportunities for material growth in the RPG business lines.
• Oversee Risk Management functions to include operational audits of participating third parties and the operational aspects of funds movement and third-party quality control.
• Act as subject matter expert between the business groups and technical functions for the CRMs, and third-party interface tools.
• Develop and enhance tools that can be used by third parties to improve the process for collateral submission, issue tracking and other items of importance between parties.
• Improve speed to revenue by enhancing technology to expedite the business relationship on-boarding process.
• Create internal and external standard requirements and aid in the implementation of all business rules.
• Provide oversight on the documentation process to make sure business requirements are sufficient for programming.
• Evaluate and improve the financial reconciliation process to eliminate accounting manual work and prepare RPG for future growth opportunities.
• Ensure technology resources are prioritized to prevent the over allocation of resources.
• With new programs or new features coordinate RPG third-party testing. Ensure adequate documentation of testing is retained and meets regulatory expectations and the needs of all project stakeholders.
• Coordinate TRS, RPS & RCS programs with third parties and key bank stakeholders, e.g., Accounting, Compliance and Legal.
• Keep abreast of industry and regulatory issues to determine effect on system processes, procedures, and policies.
• Analyze and streamline the daily processes and to gain efficiencies and automate any manual processes.
• Coordinate new programs or enhancements with the Core Bank if there are impacts to the core systems or operations.
• Know compliance responsibilities and particular requirements affecting your area of responsibility, incorporate these requirements into your business processes and procedures, perf