Principal Consultant - Behavioral Health

We’re on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission is to create a human-centric healthcare experience powered by unified global data. 

It’s a big challenge, but big challenges are what we do best. We’re already transforming some of the world’s largest health systems—helping them turn data into lifesaving decisions and improve patient care outcomes.

We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. 

We are looking for an experienced consulting professional who understands the behavioral health solutions including behavioral health best practices, multiple business processes, and technology designs impacting deliver of mental health services. You will operate independently to provide quality work products during an engagement as well as perform varied and complex duties and tasks that need independent judgment to implement Oracle Health products and technology successfully meeting customer needs. You will apply Oracle methodology, company procedures, and leading practice recommendations with workflows while working across the continuum of behavioral health staff including psychiatrists, nurses, social workers, therapists, psychologists, case managers, technicians, and administrators.

As a Principal Consultant, you will play a key role in consulting with customers on comprehensive service line workflows, from current state assessments to future state design and implementation. You will ensure the system is designed and tested effectively while collaborating with customers to create and validate workflow processes. Your responsibilities will include identifying and resolving issues, reporting solution status, risk management, and proficient communication between customers and project leadership. Additionally, you will coach customers to complete data collection and system design requirements, analyze optimal solution builds, and oversee the implementation process. You are expected to engage with internal project and organizational teams to share configuration status, project timelines, updates, and verify progress of configuration requests. As a vital team member, you will maintain strong customer relationships across the behavioral health consulting solution, integrated consulting solutions, product delivery, build configuration, navigate conflicts, participate in community and growth opportunities, and mentor associate consultants while supporting internal initiatives within the consulting community.

Career Level - IC3

Responsibilities

• Current state assessment.
• Assess and provide recommendations for future state workflows.
• Conversion coverage and support during implementation process.
• Presenting and documenting workflows across Behavioral Health programs.
• Presenting complex information to customers and leadership.
• Understanding integration with other clinical and revenue solution teams. 
• Completing configuration within electronic medical record domains through use of system tools.
• Communication and accountability through multiple platforms.
• Behavioral Health internal community engagement.
• Complete required learning as assigned.

Career Level - IC3

Basic Qualifications:

Bachelor’s Degree
Minimum of 5 years combined related work experience and completed higher education, including:
At least 1 year of experience in healthcare information technology (HCIT) consulting, HCIT support, or other client-facing IT solution roles.
An additional 4 years of work experience directly related to the duties of the job and/or completed higher education.
Highly organized with the ability to manage multiple projects simultaneously.
Self-starter capable of independently handling tasks and projects.
U.S. citizenship required due to customer contracts.
Must be able to obtain the appropriate government security clearance card applicable to your position.

Preferred Qualifications:

Certifications (technology, leadership, healthcare).
Efficiency with Microsoft Office applications.
Experience in system design and build.
Experience in current state assessment.
Experience in workflow documentation. 
Experience in conversion support.
Strong presentation skills to effectively communicate comple