ServiceNow Developer

Job Title: ServiceNow Developer
Clearance Required: DHS Public Trust, US Citizen
Work Location: Remote; Strong preference for Washington, DC and Northen VA metro area

Alpha Omega is seeking a qualified ServiceNow Developer to support one of our federal government clients.

Key Responsibilities:

• Serve as the Senior ServiceNow application developer responsible for implementing business-process specific solution design(s) using best industry practices. 
• Facilitate requirements gathering and document requirements. 
• Design and develop solutions within the ServiceNow environment to include new or modifications to applications, forms, flow, workflow, UI policies, UI actions, Business Rules, ACLs, UI Builder, Catalog Items, Integrations and any other ServiceNow related configurations required to support client processes. 
• Translate requirements/stories and mock-ups into fully functional features by working closely with the team lead. 
• Provide advanced support for ServiceNow by troubleshooting a variety of difficult software problems, implementing bug fixes, and performing root cause analysis. 
• Participate in discovery sessions and process definitions with team lead and other developers. 
• Lead efforts and provide guidance in requirements gathering and developing/documenting process workflows. 
•  Develop ServiceNow solutions and push developments from DEV to TEST to PROD using Agile methodologies. 
• Create ServiceNow reports and dashboards

Required Qualifications:

• Education:
  • No degree: 9 years relevant exp
  • Bachelors: 5 years relevant exp
  • Masters: 3 years relevant exp
• Experience/Skills:
  • 5 years of experience in custom inbound and outbound REST and SOAP integrations. 
  • 5 years of experience configuring and customizing all aspects of ServiceNow - UI Actions, UI Policies, UI Pages, Business Rules, Client Scripts, Script Includes, Catalog Client Scripts, Catalog UI Policies, Email Scripts, Roles / Groups. 
  • 5 years of experience designing and developing ServiceNow process flows and workflows 
  • 3 years of experience with importing and exporting data to ServiceNow using data loads, transform maps and XMLs. 
  •  3 years of experience with developing in ServiceNow Experience App Engine Studio with UI Builder 
  • Solid ServiceNow Developer knowledge and experience 
  • Skills with using REST and SOAP integrations 
  • Experience with ServiceNow App Engine Studio with UI Builder 
  • Experience designing and developing ServiceNow process flows and workflow 

Certifications (must possess at least one of the following):

• ServiceNow Certified Systems Administrator (CSA)
• ServiceNow Certified Developer (CD)

Benefit Information:

Joining the Alpha Omega team entitles you to participate in all retirement benefits, plans of deferred compensation, health and insurance benefits, and other such benefits as set forth in the company’s policy and benefits manuals. See below, to name a few:

• PTO including paid parental, military, and bereavement leave
• Eleven (11) paid Federal holidays, five of which are floating holidays (as designated by the company’s holiday schedule each year)
• Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan)
• Life Insurance, STD/LTD term disability coverage, with employer paid premiums
• 401 (k) plan with a match that is 100% vested after you complete two years of service
• FSA/DFSA/HSA flexible benefit plans
• Annual Tuition & Professional Development Reimbursement benefit

We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Culture and Values:

Alpha Omega's Core Values are (H) harmony, (E) engagement, (A) accountability, (R) resourcefulness, and (T) tenacity - collectively they are an acrostic reminder of the values that guide the work we do. We have H.E.A.R.T.!

We foster a cult