INTERPRETER/RECEPTIONIST 2026-2027 SCHOOL YEAR (2674)

Equal Opportunity Employer

INTERPRETER/RECEPTIONIST
 

GRADE 5: 
STARTING HOURLY RATE: $19.38 - $20.26  (PLACEMENT DEPENDS ON SIMILAR EXPERIENCE HELD AND EDUCATION)

The Phoenix Union High School District is proud to serve a diverse population of 24,000 students and 3,400 employees in Arizona's capital city.  With a portfolio of comprehensive schools, small specialty schools, support schools, micro schools, magnet programs, and extensive Career & Technical Education (CTE) offerings, PXU's schools of opportunity welcome, love, and inspire all students to go places and do things that matter.

SUMMARY:

The Interpreter/Receptionist greets, screens, and assists visitors and incoming phone calls. Facilitates the efficient and effective flow of communication between staff, students, and families by providing written and oral interpretation and translation for non-English speakers.

ESSENTIAL FUNCTIONS

1. Greets and screens visitors and phone calls; responds to inquiries and answers questions appropriately or directs to appropriate personnel in accordance with district policies regarding building security and safety. Answers school site telephone system; interpreting and transferring calls; takes messages and disseminates to appropriate staff in a timely manner.
2. Interprets and translates for school related activities to include disciplinary hearings and parent/teacher conferences; attends meetings, both in person and via telephone, to translate for non-English speaking individuals.
3. Translates written documents for school purposes from one language to another while maintaining content, context, and style as much as possible; uses reference materials as needed to ensure accuracy of translation.
4. Makes phone calls to non-English speaking in regards to student's behavior, attendance, and class performance.
5. Follow all district procedures and policies to ensure confidentiality of student information is maintained.
6. Provides general clerical support to site administrators by creating and maintaining updates to campus directory, schedules, and calendars.  Responds to general inquiries in a timely manner.
7. Demonstrates positive interpersonal interactions with all district staff and customers.  Maintains an attractive and professional reception area.
8. Supports the relationship between the Phoenix Union High School District and the public by demonstrating courteous and professional behavior when interacting with students, parents, visitors, and school staff; maintains absolute confidentiality of work-related issues, client records, and school information; follows Governing Board Policies; performs all other related duties as required or assigned.

The above essential functions are intended to represent only the key areas of responsibilities and not a comprehensive listing of all functions and duties performed by incumbents of this class.

REQUIRED QUALIFICATIONS

Education, Training, and Experience Guidelines:

High School diploma or GED equivalent; AND one year of clerical experience; OR an equivalent combination of education, training, and experience.  Bilingual and biliterate English and Spanish.

License and Certification Requirements:

Possess an active Arizona Department of Public Safety IVP Fingerprint Clearance Card or obtain one within the first 90 workdays of employment.

IDEAL CANDIDATES WILL HAVE THE FOLLOWING SKILLS AND ABILITIES

• Ability to speak, read, write, and translate English and Spanish.
• Skill in accurately translating documents.
• Skill in planning, prioritizing, and completing assignments with minimum supervision.
• Demonstrates computer literacy an appropriate keyboarding skills.
• Ability to type and enter data with speed and accuracy.
• Skill in writing professional reports and correspondence from brief instructions.
• Skill in understanding, explaining, and applying relevant rules, regulations, policies, and procedures.
• Ability to follow verbal and written instructions and procedures.
• Ability to communicate effectively both verbally and in writing.
• Ability to provide excellent customer experiences, including but not limited to interacting tactfully and courteously with the public.
• Commitment to create and sustain a thriving learning and working environment for students and staff.
• Ability to establish and maintain effective working relationships.
• Ability to use initiative