Director, PMO
ComcastAbout the role
Job Summary
The Director of the Program Management Office (PMO) is accountable for driving enterprise‑level, technical programs that enable organizational change and deliver measurable business outcomes. This role owns program governance, planning, execution discipline, and change adoption for complex initiatives spanning infrastructure, cloud, security, platforms, and compliance.Job Description
Core Responsibilities:
The PMO operates as a change‑driving function, responsible for ensuring enterprise programs result in durable adoption, not just delivery.
Organizational & People Leadership
Lead, coach, and develop PMO managers and senior program leaders responsible for delivering complex, technical initiatives
Establish clear performance expectations focused on outcomes, accountability, and change adoption
Build a strong bench of program and change leaders capable of operating in highly technical environments
Foster a culture of ownership, disciplined execution, and proactive leadership across the PMO
Enterprise Program & Change Leadership
Own the PMO’s role as a driver of organizational change, ensuring programs deliver not just completion, but adoption and impact
Lead execution of enterprise‑scale, cross‑functional technical programs spanning infrastructure, cloud, security, platforms, and compliance
Ensure programs are intentionally designed to move the organization forward, including changes to behavior, process, and operating models
Actively intervene and course‑correct when programs stall, face resistance, or fail to drive intended change
Planning, Prioritization & Investment Alignment
Establish enterprise‑level planning and prioritization mechanisms for PMO‑led technical initiatives
Partner with Engineering, Product, Finance, Security, and Business leaders to align program sequencing with strategy, capacity, and risk
Enable leadership decision‑making through clear articulation of tradeoffs, dependencies, and constraints
Ensure programs are realistically scoped, funded, and resourced to achieve outcomes
Governance, Risk & Executive Transparency
Define and operate PMO governance structures that ensure visibility, accountability, and timely decision‑making
Lead executive program forums, steering committees, and escalation paths
Surface delivery, technical, financial, and adoption risks early with clear mitigation options
Ensure leadership has confidence in the accuracy, integrity, and relevance of program reporting
Execution Discipline & Technical Credibility
Set expectations for disciplined program execution, including clear ownership, milestones, and success criteria
Ensure PMO leaders operate with sufficient technical understanding to manage infrastructure‑heavy, security‑sensitive initiatives
Drive consistent standards for how technical programs are planned, staffed, and managed
Balance delivery rigor with adaptability in complex, evolving technical environments
PMO Capability, Process & Maturity
Own the evolution of PMO frameworks, playbooks, and standards to support technical program delivery at scale
Drive continuous improvement of PMO practices based on outcomes, lessons learned, and organizational needs
Ensure the PMO measurably improves how the organization executes and absorbs change over time
Champion adoption of tools and practices that improve transparency, efficiency, and execution maturity
Primary Duties:
Enterprise Program & Portfolio Leadership
Direct and oversee delivery of large‑scale, cross‑functional programs that advance Engineering and business strategic priorities
Provide decisive leadership and centralized oversight across complex initiatives spanning technology, operations, finance, security, and commercial teams
Ensure programs are in
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