Technical Business Analyst

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Suitability:

No Suitability Required

Public Trust/Other Required:

Other

Job Family:

Business Process Analysis

Job Qualifications:

Skills:

Atlassian JIRA, Process Improvements, Requirements Analysis, Requirements Gathering, Writing User Stories

Certifications:

Experience:

6 + years of related experience

US Citizenship Required:

No

Job Description:

We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being rusted to deliver your best every day.

We think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on a Sr. Business Analyst joining our team remotely to support the Centers for Medicare & Medicaid Services (CMS) Marketplace Assister Technical Support (MATS) Logical Follow-On (LFO) activities. Work visa sponsorship will not be provided for this role.

At GDIT, people are our differentiator. As a Sr. Business Analyst supporting CMS, you will be trusted to: work hand-in-hand with our CMS customer, collecting business requirements and system documentation supporting business and IT activities and to conduct, document, and communicate data collection and analysis. In this role, a typical day will include:

• Designing Salesforce solutions, configuring Salesforce, creating and refining complex data models, working with external integration, automating business process, and working on additional custom functionality to meet the business needs.
• Acting as the liaison between our customers, vendors, and the application development team, including communications of business process analysis through documentation.
• Performing fit-gap analysis between Salesforce functionality and customer requirements.
• Developing, documenting, and providing technical review and validation of user stories and to-be process flows based on business requirements to support the design and development of Salesforce solutions.
• Working collaboratively with team members to design a solution that will meet business requirements and fulfill user stories.
• Participating as a domain expert in customer-facing meetings to facilitate discussions regarding provider enrollment initiatives and to provide assistance with technical inquiries related to system implementations, as needed.
• Breaking down roadmaps into epics and decompose into user stories.
• Verifying completion of requirements with customer and service providers, ensuring expectations are appropriately met.
• Listing out risks and constraints in relation to identified requirement.
• Working with stakeholders and the project team to prioritize the backlog.
• Providing additional support and guidance to clients during the implementation phase, to include development of training resources.
• Researching, reviewing, and analyzing the effectiveness and efficiency of existing requirements gathering processes and developing strategies for enhancing or further leveraging these processes.
• Documenting and communicating reporting requirements, rules and methodologies for data collection and analysis
• Preparing and conducting analysis of data for system requirements, to determine the performance and health of a system or network, and other needs.
• Providing input or preparing technical reports/briefings based on the expert interpretation of analyzed data. Presenting data in briefing and other formats to internal teams and CMS.
• Recommending changes to the overall system or network to ensure service to the customer.
• Serve as primary contact with the Subject Matter Experts.
• May coach and mentor other Business Analysts.

WHAT YOU’LL NEED:

• Bachelor’s degree and 5+ years related hands-on experience
• 6+ years of experience working with business processes and re-engineering
• 6+ years of experience capturing requirements
• 3+ years of experience capturing and writing user stories
• 3+ or more years of business processes and business analysis experience in a system engineering or software application environment
• 3+ years of experience using