11-195 - Assistant Social Service Coordinator - SC LA Red Shield

Position Summary

The Salvation Army, an international movement, is an evangelical part of the universal Christian church.  Its message is based on the Bible.  Its ministry is motivated by the love of God.  Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Under the direct supervision of the Service Coordinator, this position fields incoming service/project requests, managing clients and assisting with the process of obtaining services provided on site.

Essential Functions

• Responsible for maintaining inventory for material assistance; ordering supplies, and stocking inventory and distribution on pantry items to clients.
• Assist with intake interviews with client requesting material assistance, and determine level of need and assistance provided with follows up with customers to confirm satisfaction
• Maintain accurate records with Salvation Army statistics and maintain documents pertaining to grants and other internal reporting such as GIK, WellSky and Corps Management.
• Coordinate pick up of Donations for Corps and Social Services
• Must know food safety regulations and standards; monitor all safety compliances and reporting. Work closely with the Social Services Coordinator to ensure all working with pantry are trained and certified.
• Assist with all corps and social services events; set up and clean up.
• Educate and coordinate with community agencies about Salvation Army Social Services activities.
• Models safety compliance with all applicable safety rules and regulations, ensure a safe work environment and have efficient time management.
• Collaborate in advance with Divisional Social Service Representatives and must work collaboratively and respectfully with all staff, customers, and business partners, providing superior customer service to represent The Salvation Army in a professional manner.
• Establish and maintain communication with staff, administration, and families regarding all aspects of youth involvement in the programs.
• Uses Company equipment and work space responsibility, including keeping work area clean, organized and secured.
• Must understand the philosophy, Program Standards, Protecting the Mission Child Safety policies of The Salvation Army.
• Perform any duties as needed to maintain the safety and the ongoing flow of all programs with The Salvation Army.

Working Conditions

Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis.  Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead.  Ability to operate computer, fax and telephone. Ability to lift up to 25 lbs.

Minimum Qualifications    

• High School Diploma or General Education Degree (GED) required.
• Ability to be flexible and able to work on multiple projects or tasks simultaneously.
• Basic computer skills with ability to access web-based systems. Intermediate Microsoft Word and Excel skills, and the ability to access data system.
• Administrative skills to include utilization of standard office equipment, data entry, attention to details and filing.

Skills, Knowledge & Abilities

• Driving Test and clean MVR check
• If working in vicinity of children a criminal background check is required with certification for Protect the Mission policies and procedures.
• Food handling Certification
• Strong independent judgement.
• Attention to detail and creative problem-solving skills.
• Good communication skills both written and spoken, and ability to maintain effective working relationships.