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Global Accounts Director
The Opus GroupUnited States, United StatesRemotefull_timeVerifiedPosted 19 Aug 2025
💰 $160,000/yr($135,000/yr – $160,000/yr)
About the role
Job Title: Global Accounts Director
Group/ Team: Growth / Accounts
Employment type: FT, Salaried, Exempt
Location: Remote, Chicago, or Eastern Time Zone preferred
Reporting to: EVP, Global Accounts
Travel Requirements: Around 25% of the time, domestic & global travel OPUS AGENCY Opus Agency is a future-forward full-service global event agency with over 400 team members in the United States, London, Sydney, Singapore, and New Zealand. As we look ahead to 2025 and beyond, our profound opportunity is to shape the future of events in an increasingly AI-infused world. In an era where digital interactions often dominate, the authenticity of real-world connections will become paramount. Events will emerge as the #1 priority for CMOs, driving brand success and fostering deep, meaningful relationships with audiences. Our Growth team plays a critical role in this vision, partnering with world-shaping brands like Microsoft, Google, and Salesforce, as well as an ever-expanding roster of category creators and fast-growing global brands. With these clients, we don’t just respond to change; we shape it by pulling the future forward and leading them into a new era of event marketing. As a Global Accounts Director, you will be at the forefront of this mission, driving innovative and impactful strategies that align with this events-driven vision for the future. WHAT WE ARE LOOKING FOR YOU SHOULD HAVE
Group/ Team: Growth / Accounts
Employment type: FT, Salaried, Exempt
Location: Remote, Chicago, or Eastern Time Zone preferred
Reporting to: EVP, Global Accounts
Travel Requirements: Around 25% of the time, domestic & global travel OPUS AGENCY Opus Agency is a future-forward full-service global event agency with over 400 team members in the United States, London, Sydney, Singapore, and New Zealand. As we look ahead to 2025 and beyond, our profound opportunity is to shape the future of events in an increasingly AI-infused world. In an era where digital interactions often dominate, the authenticity of real-world connections will become paramount. Events will emerge as the #1 priority for CMOs, driving brand success and fostering deep, meaningful relationships with audiences. Our Growth team plays a critical role in this vision, partnering with world-shaping brands like Microsoft, Google, and Salesforce, as well as an ever-expanding roster of category creators and fast-growing global brands. With these clients, we don’t just respond to change; we shape it by pulling the future forward and leading them into a new era of event marketing. As a Global Accounts Director, you will be at the forefront of this mission, driving innovative and impactful strategies that align with this events-driven vision for the future. WHAT WE ARE LOOKING FOR YOU SHOULD HAVE
- Bachelor’s degree in related field or equivalent, 10-15+ years of related experience, or equivalent combination of education and experience
- Strong ability to manage and build relationships and trust with multiple stakeholders internal and external to the organization
- Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties
- Experience with enterprise high tech clients (Intel, Microsoft, Oracle, etc.) a plus
- Experience with budget management, financial tracking and contract negotiations
- Knowledge of accounting, marketing and sales tactics/strategies
- Owns the client relationship on assigned brands. Owns the brand strategy and effectively influence the client to achieve brand objectives. Contributes to and may be accountable for new business development. Responsible for staffing, managing and leading the assigned account team.
- Develops and maintains strong client relationships and creates client success by providing unique and effective solutions to our clients
- Maintains leading-edge knowledge of clients’ culture, processes, structure, business, and industry to service them effectively and is responsible for the overall satisfaction and retention of client(s)
- Shows value across all agency service lines and effectively communicates client needs to direct teams to successful delivery
- Guides the development, writing, and presentation of incremental project proposals, scopes of work, schedules and staffing plans
- Drives and leads new business pitches and grows account portfolio via service line growth and new events
- Maintains a passion for the brand strategy and can have the complex conversations at a broader business level and sell in the strategic story
- Reports on accountability for all aspects of the clients’ business
- Maintains a dashboard to track all key client metrics and plans deliverables and creates action plans to achieve key metrics
- Owns the overall responsibility for account revenue targets and profitability goals
- Manages budget process form a profit generation perspective including expense management, client quoting, and profit modeling
- Stays abreast of client billing escalation issues and ensures they are being resolved
- Forecasts budget estimates and percent to close rations for pipeline reports and manages scope creep and client’s budgets to maintain profitability
- Provides leadership necessary to direct and motivate Opus team members across disciplines (strategy, creative, production, and finance) to contribute and deliver absolute best work while exceeding client expectations
- Conceptualizes strategic client programs, understanding the in-depth view of the account as a whole along with industry insight
- Responsible for keeping an eye on the account as a whole and how we
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