Audiovisual Technician Sr

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.

Day (United States of America)

Location

Ann & Robert H. Lurie Children's Hospital of Chicago

Job Description

General Summary:    

Accounts for all aspects of videoconferencing which include setup and maintenance of videoconferencing equipment, maintenance of online video conferencing server, updating all necessary software as needed, interacting with hospital staff and outside sites to ensure seamless videoconferencing sessions.  This position will also be responsible for providing support for all medical and administrative meetings as needed.

Essential Job Functions:

• Accounts for all videoconferencing hardware in Conference rooms at Lurie Children's and at remote locations.
• Maintains and updates online RMX software.
• Provides instruction and training to medical center staff on the use of videoconferencing.
• Maintains an online recorded database of meetings and events.
• Collaborates with Operating Room (OR) staff as needed to videoconference live surgeries to local and remote locations. 
• Makes recommendations for equipment upgrades and or maintenance. 
• Provides Audiovisual (AV) support for ongoing meetings at the Medical Center.  
• Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.
• Other job functions as assigned.

Knowledge, Skills and Abilities:

• Bachelor’s Degree in a related field.  An equivalent combination of education and/or or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the job.
• Minimum of 3 years of Videoconferencing experience required.
• Demonstrated advanced computer skills.  
• Must be proficient with both Windows and Mac platforms.
• Prior experience with Polycom/Video-conferencing devices and hardware.
• Possess working knowledge of general Audio Visual equipment.
• Strong communication skills.
• Strong customer service skills in order to work with a diverse employee population

Education

Pay Range

$26.25-$42.92 Hourly

At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.

Benefit Statement

For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:

Medical, dental and vision insurance

Employer paid group term life and disability

Employer contribution toward Health Savings Account

Flexible Spending Accounts

Paid Time Off (PTO), Paid Holidays and Paid Parental Leave

403(b) with a 5% employer match

Various voluntary benefits:

• Supplemental Life, AD&D and Disability

• Critical Illness, Accident and Hospital Indemnity coverage

• Tuition assistance

• Student loan servicing and support

• Adoption benefits

• Backup Childcare and Eldercare

• Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members

• Discount on services at Lurie Children’s