Retail Technician
CarMaxAbout the role
Ensure every vehicle is one our customers can rely on
Every vehicle that passes through a CarMax store is repaired and reconditioned to CarMax’s high standards. Automotive Technicians use their skills to diagnose, fix and prepare vehicles for our customers. Specializing in an area such as engines, steering and suspension, heating and air conditioning or brakes, you will be part of a skilled team that brings out the best in every vehicle. And we’ll help bring out the best in you too, with a clean, modern, climate-controlled environment. You will also enjoy a generous range of company benefits including paid vacation, medical and retirement plans, and vehicle purchase discounts.
General Summary:
Under general supervision, performs all repairs required of a Senior Technician, plus GM EFI, Ford EFI, Chrysler, EFI, Asian EFI, European EFI.
Principle Duties And Responsibilities:
- General repairs, brake diagnosis and repair, steering and suspension repairs including 4-wheel alignments, CQI’s, emission/safety inspections, electrical repairs, Engine Performance, Heating and Air Conditioning, and all EFI repairs
- Supervise/Mentor Apprentice Technicians
- Ensure that all vehicles meet CarMax Final Quality Standards.
- Drive vehicles to and from various locations as requested by supervisor.
- Provide outstanding customer service at all times.
- Maintain, repair, and clean special equipment
Job Specifications:
Work requires ability to:
- Read, interpret and transcribe data in order to maintain accurate records.
- Successfully work with and through associates of other departments within the Store.
- Required to perform multiple duties in a high-energy, fast-paced working environment
- Required to have great attention to detail and have manual dexterity in both arms and hands
- Speak and listen effectively in dealing with customers/associates, both in person and over the phone.
- Lift objects that weigh as much as 50 lbs.
- Monitor shop compliance with CarMax, O.S.H.A., and EPA policies
- Where required by State/Local law, and/or to qualify as a Master Automotive Technician, must maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2)
Working Conditions:
- Combination of both indoor and outdoor environment; May include working
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