Sr. Development Coordinator, Homewood Programs

Development and Alumni Relations (DAR) supports Johns Hopkins’ focus on research, teaching and patient care, and its role as a national and global leader in higher education. We create and foster enduring relationships that result in advocacy and philanthropic support for Johns Hopkins University & Medicine—strengthening the institution through partnerships with donors, alumni, volunteer leaders, faculty, students, staff, and patients.

Johns Hopkins University supports a flexible work model which includes four different work modalities. This role has a hybrid work arrangement with an onsite presence of 3 days per week. The manager will confirm the team’s core onsite days where the majority/all team members will work in the office. Employees who travel on university business can count those days towards their onsite days.

Reporting to the Executive Director of Development, Homewood Programs, the Sr. Development Coordinator for the Homewood Programs Office will serve as a key role supporting the Executive Director of Development of Homewood Programs, The Hopkins Fund, Parents & Family Programs, and Blue Jays Unlimited (Athletics) teams, which promote and facilitate philanthropy from undergraduate alumni of the Krieger School of Arts & Sciences and the Whiting School of Engineering, and undergraduate parents and families. This position will be responsible for providing extensive administrative support for the Executive Director, two Directors, six fundraisers, and two operational support roles. The Sr. Development Coordinator will be an energetic, team-oriented individual who can operate independently in a fast-paced, highly professional environment as an integral member of the Homewood Programs Office and the Development & Alumni Relations staff. This position will exercise independent judgement in administrative matters and assume responsibility for his or her decisions and their consequences and results.

Key responsibilities: 

1. Act as the point of entry for all incoming inquiries – from internal and external constituents. Screen requests and take appropriate action, which may include responding to general questions, directing email communications and calls to relevant staff within the university or to external contacts, and providing information on JHU and the Homewood Programs Office. Ensure that timely and appropriate responses, including follow up as needed, are provided.

2. Provide support to the Executive Director and Chief Engagement Officer for the Hopkins Student Center, in partnership with the project manager, to support the capital projects administrative and operational tasks including coordinating schedules, pulling reports, developing proposals, and ensuring organized gift processing and documentation.

3. Consistently provide reports to the gift officer teams, including but not limited to, giving, financial, activity and involvement data sets. Use information gathered from the JHAS database (Salesforce platform) and other resources to develop and format written text, graphs, and data analysis for presentations and reports.

4. Develop and maintain an effective and efficient working knowledge of the JHAS database.

• Enter data into the system on a daily basis to ensure that the records of the gift officers are always complete and updated.
• Enter and update solicitation proposals, and link credited gifts and pledges to gift officer activities both proactively and reactively.
• Assist in pledge documentation processes as requested.
• Enter mass contact documentation following protocols established by Advancement Services and submit prospect contact updates as needed.
• Add coding for leadership annual giving prospects on individual donor records; as needed add codes for activities and involvements.

5. Annually update and maintain JHAS reporting mechanisms and giving forms; including updating dashboards with fiscal year goals, refreshing reports and giving forms for new fiscal year use, and updating appeal codes as requested.

6. Serve as a valuable communications resource for gift officers while they are traveling. Prepare requested trip materials for gift officers before (and in some situations during) their travel.

7. Assist in managing the stewardship process for The Hopkins Fund Leadership Giving Circle and the Parents & Family Leadership Giving Circle; including all aspects of the gift acknowledgement process and executing annual stewardship plans.

8. Create stewardship, informational brochures and other printed materials as needed.

9. Process gifts received by The Hopkins Fund, Parents & Family Programs, and Blue Jays Unlimited teams, ensuring documentation in JHAS takes place in a timely manner.

10. Provide event staffing and logistical support for the Homewood Programs team as needed.

11. Man